I have changed my bank account, but am still being billed to my old account
Once in your Customer Area you can change your bank account. The change is automatic and will be applied to the next bill you receive.
To change your bank account, go to the "My profile" section, in the upper right area of the Client Area (the person icon)
Once you are in your profile, click on "Payment methods". In this section you can:
- Add bank accounts
- Assign bank accounts to contracts
- Delete bank accounts.
When you change anything, we will respond to you within a maximum of 15 working days: