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FAQs

Pay Bill

If you have an outstanding bill, the quickest and most convenient way of settling it is by completing the following form. It is free of charge, secure and you can pay with any bank card.

How to pay a bill in the my customer area

If you are registered in Endesa's Customer Area, simply follow these steps to pay your bill:

  • Click on "Manage Settings" in the top menu.
  • Click on "Pay outstanding bills".

 

Online bill payment

From here you can manage all your processes without having to register We need you to provide some details about your contracts, bills, etc.

If you have an outstanding bill, the quickest and most convenient way of settling it is by completing the following form.

Endesa Customer Area Screen: Pay pending invoices

How to see whether your bill has been paid

To see all your bills and their status (Paid / Pending Payment) go to your Private Customer Area and click on "Bills" in the top menu. If you are not logged in or registered, you will have to log in or register first:

Problems paying your bill 

If you are unable to receive or pay your bill, see our FAQ section.

If you have difficulty paying your bill due to financial difficulties, read our information on the Bono Social subsidised rate.

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