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How to pay your Endesa bill
If you want to pay a bill, the fastest and most convenient way of doing it is from your Customer Area. It's free, secure and you can do it with any card from any bank. You can also pay your bills in many other ways.
How to pay your bill from the Customer Area
If you are registered in Endesa's Customer Area, simply follow these steps to pay your bill:
- Click on "Manage Settings" in the top menu.
- Click on "Pay outstanding bills".
Other ways to pay your Endesa bill
- Direct debit: the most common and simple way to pay your bill. You give us your account number and each bill will arrive automatically and you won't have to worry about anything else. If you are interested, you can change your direct debit account number.
- Mobile app: in the Endesa app there is a tab where bills pending payment are listed. Access it via Management - Pay pending bills.
- QR code: a QR code is printed on each paper bill and you can scan it with your mobile to go directly to a page where you can pay that bill.
- Network of authorised points*: Endesa aims to make it easier and more comfortable. This means you will now be able to pay your outstanding bills at authorised points and establishments. As simple as when you pay for any of your purchases.
Currently available at participating tobacconists in more than 4,000 points throughout Spain and you can find the nearest one on the Logista Payments search engine. Look for the identification of an authorised point where you can your Endesa invoice, at the entrance to the establishment.
*Through this payment mode a commission of €0.70 will be applied.
- BBVA ATMs (by entering your National ID card (DNI) – you don't need to have the physical bill).
- Caixa ATMs (you will need the bill).
- Post Offices: by providing your National ID card (DNI) – you don't need a physical copy of the bill (there is a €1 payment fee).
- Telephone: by calling 800 76 09 09 and saying that you want to pay a bill. They will ask you for the details of the bill to be paid and also for the bank card with which the payment is to be made.
- Other banks: you can also pay at Santander branches and ATMs, participating Caja Rural branches, Cajamar, Cajasur, Unicaja and Bankinter branches.
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How to know how much you will pay next time
If you activate the digital bill you will know the precise amount of your next bill and the items on it. And you'll find out a week earlier than the postman takes to deliver you the paper bill… and long before the bank charges you for it.
How to see whether your bill has been paid
To see all your bills and their status (Paid / Pending Payment) go to your Customer Area and click on "Bills" in the top menu. If you are not logged in or registered, you will have to log in or register first:
Problems paying your bill
If you are unable to receive or pay your bill, see our FAQ section.
If you have difficulty paying your bill due to financial difficulties, read our information on the Bono Social subsidised rate.
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Comparison of Electricity and Gas Tariffs
You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.
Do you want to see all our offers?
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