How to change the holder of an Endesa contract
It is important for the electricity or gas contract to be in the name of the person who consumes the energy. It is a simple, fast and totally free procedure to change the holder.
To change the name of the holder of a contract there are two possibilities:
- Make a transfer, that is, both the holder and the tariff are changed.
- Make a replacement, the holder is changed but the tariff is maintained.
In both cases, it will be the new holder who needs to sign a contract to make the change, either a transfer or a replacement.
What do I need to know to change the name of the contract holder?
If you move house or work centre, you will need to change the bills into your name. Before doing so, there are 3 important things you should know:
1. The new holder must always apply for the change.
2. The new holder shall become responsible for the bills. The sum of the first bill is calculated on a pro rata basis.
3. Changing the holder is a free procedure, but in some cases you may have to pay the distribution company, which may decide that they need to inspect your installation and send a technician. If they do, they will charge you about 12 euros for this visit.
I want to change the contract holder
If you are the new holder, you simply have to call us on our free phone number and have the following information to hand:
- Details of the new contract holder: Name, surname, ID and telephone.
- Details of the former contract holder: Name, surname, ID.
- CUPS (Universal Supply Point Code) or full address.
- Copy of the deed for the house or the rental agreement (where necessary).
- Direct debit number.
800 76 09 09
You can consult the holder's data and make other changes quickly and easily via our Client Area.
1. Log in to your Customer Area.
2. Go to My Profile.
3. In the Contact Details section you will find the holder's data, you can modify your postal address and configure the language.
4. In the Managements section, under Payment and Bills, you can modify your direct debit details.
5. In the Home and People section under Managements, you can authorise third parties so they are able to consult and manage part of your services. To find out more about these procedures click here.
What is the electrical installation certificate and how much does it cost?
This document certifies that your installation is in order, including details such as a diagram of the installation and the maximum amount of electrical power you are allowed.
It is called the Electrical Installation Certificate (C.I.E.).
If your certificate is over 20 years old, your distribution company may ask you to renew it. To obtain this, you will have to hire the services of an authorised technician, who will charge you between 50 and 200 euros (it is highly advisable to ask for a number of estimates).