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How to contact Endesa?
You can check your consumption in your Customer Area
This page shows all of the channels through which you can contact Endesa. However, these channels will not provide you as much information as the one you can find in your Customer Area.
You can contact us through any of our channels to send us your doubts and/or comments, choose a new tariff/product or request additional information about your bills: e-mail, social media, mobile app, telephone, visiting the nearest Endesa office or making an appointment for a video call.
There is also a personalised service for people with visual or hearing impairment.
Endesa's contact numbers
EndesaClic
You can speak directly to our Customer Services from your PC, phone or tablet. Use this new channel for direct contact with Endesa 24 hours a day, 7 days a week.
EndesaClic is easy to use and is available on the following browsers: Chrome, Firefox and Safari.
To be able to use EndesaClic we suggest that you install the latest version of your browser and activate the use of the microphone if this is required. More information.
Customer Support
We also serve you in spanish and catalan.
Our Customer Service phone operates 24 hours a day 7 days a week and has more or less active depending on the time.
To avoid waiting, we recommend calling at off-peak hours.
These can be seen in the following graph:
We recommend calling during off-peak hours:
00:00h - 09:00h
14:00h - 16:00h
18:00h - 23:00h
Online contracting
Telephone contracting
We can also help if you call from outside Spain.*
*For calls from abroad only: +34 937 061 510
Find the nearest Endesa office
Offices and service points
Customer services in social networks
Other forms of contact
Comparison of Electricity and Gas Tariffs
You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.
Do you want to see all our offers?
Spend a minute to find the product which best adapts to you:
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Endesa Customer App
With our app you get all the information on your consumption and bills on your mobile or tablet. Download it now!
