If you prefer to always view the website in English, please click here.
How to contact Endesa?
You can check your consumption in your Customer Area
This page shows all of the channels through which you can contact Endesa. However, these channels will not provide you as much information as the one you can find in your Customer Area.
Endesa free phones
EndesaClic
With VoIP technology you can use your PC, mobile phone or tablet to speak directly to Customer Services 24 hours a day, 7 days a week. Instead of a phone call, it will be an Internet call. More information.
We help you to hire
Telephone
Call this telephone number and we will help you to find the best tariff. Business hours are: Mon-Fri 8am to 10pm | Sat-Sun 9am to 9pm.
We can also assist you via WhatsApp. Click on the number and we can start chatting. We are available: Mon-Fri 9am to 9pm | Sat 9am to 2pm.
Online
You can consult our complete catalogue and find the tariff that best suits your profile by answering just a couple of questions.
Customer Support
Our Customer Service free phone is available 24 hours a day, 7 days a week. We can also assist you in Catalan and in English.
Sometimes it is busier than you might think. To avoid having to wait, we recommend calling during off-peak hours. These can be seen in the following graph:
We can also help if you call from outside Spain.*
*For calls from abroad only: +34 937 061 510
We recommend calling during off-peak hours:
00:00h - 09:00h
14:00h - 16:00h
18:00h - 23:00h
Find the nearest Endesa office
Offices and service points
Customer services in social networks
Endesa Customer App
With our app you get all the information on your consumption and bills on your mobile or tablet. Download it now!
- Get detailed information on your consumption and manage your contracts quickly and easily.
- Activate digital invoicing and receive an alert every time we issue a bill.
- Get our advice at all times, whenever you need it.
- Join the free Para Ti programme and get points, discounts, and exclusive benefits.
Other forms of contact
Comparison of Electricity and Gas Tariffs
You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.
Do you want to see all our offers?
Spend a minute to find the product which best adapts to you:
{{firstStep.title}}
Spend a minute to find the product which best adapts to you:
{{title}}
Spend a minute to find the product which best adapts to you: