How to go digital in 2 steps
1. First, you must be registered and logged in. If you haven’t registered yet.
2. Once logged in, go to your Customer Area and and select "Manage Settings" from the top menu.
3. Go to the payments and bills section and click on "Manage digital bill".
You can check your digital bills or activate digital billing whenever you like by clicking on the button at the bottom, to activate or disable digital billing whenever you like.
Activating the digital bill is not a question of take it or leave it. It’s true that you will stop receiving your paper bills, but you can change your mind and return to the traditional billat any time. Just one click from your private area and you will have your bills back on paper, without any penalty.
- When you sign up for an Endesa rate, check the conditions: at times (for example, with the One rate) it is necessary to have an electronic bill to apply the benefits of the rate.
Does it have the same validity as a paper invoice?
Yes. In case of an incident, or if you need to complain, the digital bill has the same validity as the paper bill or more (since it provides more information).
The Endesa digital bill is completely secure thanks to the digital signature, which guarantees the authenticity of the issuer and the integrity of its content.
Endesa has an electronic certificate from the Notarial Certification Agency that allows us to incorporate an advanced electronic signature in all the bills