• {{currentSearchSuggestions.title}}
  • {{currentSearchSuggestions.title}}
{{navigationCta.name}}

Cookies Policy

Use of cookies on Endesa websites

Endesa web sites use proprietary and third party cookies to improve user experience and to offer the best services.

If you navigate our websites, you will be accepting the use of cookies under the conditions established in this Cookies Policy. This policy is subject to update, so we invite you to review it regularly.

Important note: the cookies marked as our own are indispensable to normal site navigation.

In the following link you can modify your previous cookie settings.

What are cookies?

These are small data files that the internet server sends to, and which are stored by, the device that you use to connect to our website. They are associated only with your browsers and do not on their own provide personal data. Cookies will not damage your device and are also very useful, since they help us to identify and fix errors.

If you want more information about how they work, we invite you to visit http://www.allaboutcookies.org/ and www.youronlinechoices.eu.

What are cookies used for?

At Endesa we use cookies in our portals to:

  • Ensure that web pages function correctly.
  • Store your preferences, such as the language you've selected or the size of the font.
  • Learn about your navigation experience and present you with personalized content.
  • Gather anonymous statistical information, such as which pages you have seen or how much time you have spent on our areas.

What types of cookies do we use?

On our website we use our own cookies and those of companies that we collaborate with to personalise your user experience and offer you the best services. The use of cookies offers numerous advantages in the provision of Information Society services by facilitating navigation on the website and access to different services, improving the operation and services provided through the internet, and so on.

Below, cookies are classified based on a series of categories. It is, however, necessary to take into account that the same cookie can be included in more than one category.

Depending on the entity managing the equipment or domain from which cookies are sent and from where the data is obtained, we can distinguish:

First-party cookies

Those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service is requested by the user.
Type of cookie
Information gathered
What it is used for
Technical and functional
 
One user identification per session and the parameters necessary to navigate between the open site and the Online Office.
They are strictly necessary to navigate Endesa Online and to use its different options and services.
Analysis
 
Type of device, browser used, origen of web access, browsing activity and search terms used.
This serves to analyse users' navigation habits, with the objective of optimizing the site's functionalities and technical and operational maintenance, and guaranteeing the best service possible.

Third-party cookies

Those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.
Type of cookie
Information gathered
What it is used for
Analysis   Type of device, browser used, origen of web access, browsing activity and search terms used.
This serves to analyse users' navigation habits, with the objective of optimizing the site's functionalities and technical and operational maintenance, and guaranteeing the best service possible.
Publicity of Third-party
 
Information about website interaction (service requested, date and time), type of browser and language, geographic location.
Help to improve and manage the user's exposure to internal campaigns, avoiding the appearance of already contracted products, etc.

How to manage cookies?

The most popular browsers have options for configuration and security functions that allow you to avoid the installation of cookies and/or other data gathering systems on your device. You can configure your browser to reject cookies, although this may block some functions or limit access to certain content on our website.

You can find the steps to block the cookie installation in the "Help" sections of the web pages for each browser.

If you have any questions about our cookies policy, you can contact this web page through our contact channels.

Revision

These lists will be updated as quickly as possible as the website services offered therein change or evolve. Occasionally, during this update, the list might not include a cookie, however, it will always refer to cookies with identical purposes to those registered in these lists.

Facebook Title en Inglés Facebook Description en Inglés ,, ,,