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Cookies Policy

Cookies Policy of the Endesa website

In accordance with article 22 of Law 34/2002 of 11 July, Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, General Rules on Data Protection and Organic Law 3/2018 of 5 December on Data Protection and the Guarantee of Digital Rights, Endesa provides users with the following information regarding the cookies it uses on its websites.

  1. What cookies are and what we use them for?
  2. Who uses them?
  3. The type of cookies we use on our websites
  4. List of cookies used by Endesa
  5. How the cookies are managed on the browser?
  6. How long the information is kept?
  7. Warning about deleting cookies
  8. Updating the Cookies Policy

1. What cookies are and what we use them for?

Cookies are a tool used by web pages to store and retrieve information about their visitors and users.

They are small data files that we send to the device you use to connect to our websites and that are stored by the internet server. Cookies allow, among other things, a record to be kept of your browsing habits or your computer, your preferences and for this to be remembered when you return.

If you want more information about how they work, we recommend that you visit https://www.allaboutcookies.org/ and www.youronlinechoices.eu.

We use first- and third-party cookies on our websites to personalise your user experience by storing your preferences to be able to offer you better services.

We hereby inform you that we will only be able to store those cookies on your device that are strictly necessary for our websites to work correctly (denominated as technical cookies). For all other types of cookies we need your consent, which you can change or withdraw at any time via the settings on the Cookies Control Panel. our websites.

We would also like to inform you that the first time you visit our websites, we will provide you with information about the cookies that we can use and give you the option to select the categories of cookies (other than technical) that you can accept to be installed via the Cookies Control Panel.

2. Who uses them?

Depending on the website you visit, the corresponding Endesa Group Company will be the Data Controller that is responsible for including the cookies in accordance with the Data Protection Policy that is available on the website.

In this regard, this Cookies Policy is applicable to the following Data Controllers (collectively referred to as "Endesa"), who in any case act independently: Endesa S.A., Endesa Energía S.A.U. and their international affiliates (Endesa Energía Germany Branch, Endesa Energía France Branch and Endesa Energía Portugal Branch), on their websites that you can consult below. 

Any additional information in connection with these websites may be found in their respective Legal Notices.

On the other hand, in relation to the third-party cookies that we use, our partners are the following:

Adform https://site.adform.com/privacy-center/website-privacy/website-cookie-policy/
Adobe Marketing Cloud - Advertising Services https://www.adobe.com/privacy/cookies.html
Adot (formerly Adotmob) https://we-are-adot.com/legal-notice/
Amazon Advertising https://advertising.amazon.com/legal/cookie-policy?ref=a20m_us_fnav_l_cook
Amobee Inc. https://cookiepedia.co.uk/giving-consent-to-cookies
BeeswaxIO Corporation https://better.fyi/legal/
Between Exchange https://en.betweenx.com/pdata.pdf
ConnectAd Realtime GmbH https://www.connectadrealtime.com/privacy
Criteo SA https://www.criteo.com/privacy/
DynAdmic https://cybersecurity.att.com/terms/website-terms-of-use19july2016
educaMadrid https://www.educa2.madrid.org/educamadrid/politica-de-cookies
EmbedPlus https://www.embedplus.com/cookies.aspx
Facebook Inc. https://www.facebook.com/about/privacy/
FreeWheel https://www.freewheel.com/privacy-policy
Google Advertising Products https://policies.google.com/privacy
Google Inc. https://policies.google.com/technologies/cookies?hl=es
GumGum, Inc. https://gumgum.com/terms-and-policies/cookies-policy
ID5 Technology SAS https://id5.io/privacy-policy
Instagram https://www.facebook.com/policies/cookies/
IPONWEB GmbH https://www.bidswitch.com/privacy-policy/
Lemma Technologies https://lemmatechnologies.com/privacy-policy/
LinkedIn https://es.linkedin.com/legal/cookie-policy
Liveintent Inc. https://www.liveintent.com/privacy-policy/
LiveRamp, Inc. https://liveramp.com/privacy/
Lotame Solutions, inc https://www.lotame.com/about-lotame/privacy/lotame-corporate-websites-privacy-policy/
MediaMath, Inc. https://www.mediamath.com/privacy-policy/
Media.net Advertising FZ-LLC https://www.media.net/privacy-policy/
Neustar, Inc. https://www.home.neustar/privacy
Nielsen Marketing Cloud https://cookiepedia.co.uk/giving-consent-to-cookies
Northwestern University https://timeline.knightlab.com/docs/faq.html
OpenX https://www.openx.com/legal/privacy-policy/
Oracle Data Cloud https://www.oracle.com/legal/privacy/privacy-policy.html
Platform161 https://cookiepedia.co.uk/giving-consent-to-cookies
PowerLinks Media Limited https://www.powerlinks.com/privacy-policy/
PubMatic, Inc https://pubmatic.com/legal/privacy-policy/
PulsePoint, Inc. https://pulsepoint.com/legal/platform-privacy-policy
Roku Advertising Services https://docs.roku.com/published/cookiepolicy/en/ot
Salesforce DMP (formerly Krux Digital, Inc.) https://www.salesforce.com/es/company/privacy/full_privacy/
Scorecard Research https://www.scorecardresearch.com/privacy.aspx?newlanguage=1#sec1
Semasio GmbH https://www.semasio.com/privacy
Smart AdServer https://smartadserver.com/corporate-privacy-policy/
smartclip Europe GmbH https://privacy-portal.smartclip.net/es/opt-out
Sonobi, Inc https://sonobi.com/privacy-policy/
SpotX, Inc. https://www.spotx.tv/privacy-policy/
Taboola Europe Limited https://www.taboola.com/policies/cookie-policy
Tapad, Inc. https://www.tapad.com/privacy
TED https://www.ted.com/about/our-organization/our-policies-terms/privacy-policy
The Trade Desk https://www.thetradedesk.com/us/cookie-notice
Verizon Media EMEA Limited https://www.verizonmedia.com/policies/ie/es/verizonmedia/privacy/cookies/index.html
Vidoomy Media SL https://www.vidoomy.com/privacy-policy.html
Vimeo https://vimeo.com/cookie_policy?vcid=32179
WEBORAMA https://weborama.com/es/privacy-policy-2/
Xandr, Inc. https://cookiepedia.co.uk/giving-consent-to-cookies
Yahoo https://translate.google.com/translate?hl=en&sl=en&tl=es&u=https%3A%2F%2Fwww.verizonmedia.com%2Fpolicies%2Fus%2Fen%2Fverizonmedia%2Fprivacy%2Findex.html
Zeotap GmbH https://www.zeotap.com/wp-content/uploads/2019/07/ES_zeotap-Products-and-Services-Privacy-Policy.pdf

3. The type of cookies we use on our websites?

Below you will find a classification of the cookies that we may use on our websites, taking into account that the same cookie may be included in more than one category.

Depending on the entity managing the website from which the cookies are sent and from where the data is obtained, we can distinguish between:

  • Own cookies: those that are sent to the user’s terminal equipment from the website they have accessed and from which the service requested by the user is being provided.
  • Third-party cookies: those that are sent to the user’s terminal equipment from a different domain to the one that is being accessed and which is managed by another collaborating entity.

Depending on the purpose for which the data obtained through the cookies is processed, we can distinguish between:

  • Technical cookies: technical cookies activate basic functions such as browsing on the website and the use of the different options or services that exist on it, such as, for example, accessing the private area, carrying out the purchase process for an order, submitting an application to participate in an event, using security elements while browsing or sharing content through social networks. The website cannot function properly without these cookies.
  • Personalisation cookies: preference cookies allow the website to remember information that changes the way the page behaves or what it looks like, such as a user’s preferred language or the region in which they are located.
  • Analytical cookies: Analytical cookies, correctly processed by us or by third parties, provide us with statistical information on the use that users make of the website, such as which pages they visited or if they had technical problems accessing certain pages on the website. These cookies do not allow to the user to be identified, since the information they collect is anonymous and will be used only to improve the design of the pages and browsing on the website, to obtain usage statistics, speed of searches, measurement of website activity, etc.
  • Behavioural advertising cookies: advertising cookies are used to track visitors on web pages, developing a specific profile to display advertising based on their use. They thus allow management, in the most efficient way possible, of the advertising spaces, showing ads which are relevant and attractive for the individual user.

Depending on the period of time they remain activated in the terminal equipment, we can distinguish between:

  • Session cookies: this type of cookie is designed to collect and store data while the user is accessing a web page.
  • Persistent cookies: this is a type of cookie where the data remains stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, and which can range from a few minutes to several years.

4. List of cookies used by Endesa


5. How the cookies are managed on the browser?

The most popular browsers have configuration options and security features that allow you to avoid the installation of cookies and/or other browsing data collection systems on your device.

You can disable cookies using your own browser tools:

Also, remember that you can change your consent options through theCookie Panel settings.

6. How long the information is kept

Cookies will be used solely and exclusively for the time necessary to fulfil the function assigned to each cookie.

Under no circumstances will in-house cookies have a duration exceeding two years.

With regard to third-party cookies, the duration may be consulted in their Privacy Policies.

Once a cookie expires, it can be reinstalled on your device if the user gives consent again.

7. Warning about deleting cookies

You may not consent to or block all cookies that are not technical on the Endesa websites, but some of the websites' features associated with the installation of non-technical cookies may be affected, as well as the quality of the website page itself.

We would also like to remind you that if you do not allow the installation of personalisation cookies you will have to update your preferences each time you log in with us.

8. Updating the Cookies Policy

Endesa may update this Cookie Policy at any time. This update will be applicable from the moment it is published on the www.endesa.com so users are advised to check it from time to time.

Notwithstanding the above, the inclusion of new cookies or the use of cookies already accepted for purposes other than those indicated will require prior consent by the user. If you have any queries about our Cookie Policy, you can contact our Data Protection Officer whose contact details are as follows: Postal address: C/ Ribera del Loira, 60. 28042-Madrid. E-mail: dpoc@endesa.es.

You will find more information about the protection of your personal data, including how you can exercise your rights, in the Data Protection Policy available on our websites.

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