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Transformation centre maintenance service
We understand the importance of business continuity, which is why we offer our transformation centre maintenance management service for companies. This comprehensive maintenance solution ensures that your energy transformation installations are always in optimal condition, focusing on the safety of people and a consistent energy supply.
Additionally, Endesa offers flexible monthly billing to make financial management more accessible for your business.
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Benefits of Subscribing to the Transformation Centre Maintenance Service for Businesses
Compliance with regulations
Our service ensures compliance with current maintenance regulations.
Compliance with regulations
Our service ensures compliance with current maintenance regulations.
Compliance with regulations
Our service ensures compliance with current maintenance regulations.
Permanent TC breakdown service
Our 24/7 service provides a guaranteed visit from a technician to your business within 3 hours.
Permanent TC breakdown service
Our 24/7 service provides a guaranteed visit from a technician to your business within 3 hours.
Permanent TC breakdown service
Our 24/7 service provides a guaranteed visit from a technician to your business within 3 hours.
Business productivity
We maintain your installations, ensuring safety and continuity of supply.
Business productivity
We maintain your installations, ensuring safety and continuity of supply.
Business productivity
We maintain your installations, ensuring safety and continuity of supply.
With you 24/7, 365 days
We provide emergency services at any time, year-round, through our customer service centre.
With you 24/7, 365 days
We provide emergency services at any time, year-round, through our customer service centre.
With you 24/7, 365 days
We provide emergency services at any time, year-round, through our customer service centre.
Coverage
Endesa offers extensive coverage nationwide.
Coverage
Endesa offers extensive coverage nationwide.
Coverage
Endesa offers extensive coverage nationwide.
Scope
We offer different service scopes to suit your business type.
Scope
We offer different service scopes to suit your business type.
Scope
We offer different service scopes to suit your business type.
Results
Achieve the best results with top-quality execution.
Results
Achieve the best results with top-quality execution.
Results
Achieve the best results with top-quality execution.
Flexible
We provide a range of flexible payment options at your discretion.
Flexible
We provide a range of flexible payment options at your discretion.
Flexible
We provide a range of flexible payment options at your discretion.
Peace of mind
We keep your installations in perfect condition for greater comfort.
Peace of mind
We keep your installations in perfect condition for greater comfort.
Peace of mind
We keep your installations in perfect condition for greater comfort.
Safety
We ensure the safety of people within your business premises.
Safety
We ensure the safety of people within your business premises.
Safety
We ensure the safety of people within your business premises.
How does the Transformation Centre Maintenance Service Work?
- Compliance with current regulations: we comply with current regulations (RD 337-2014), including triennial inspections with ACE.
- Preventive maintenance of energy transformation: optimise your savings by reducing failures with our periodic maintenance. We comply with all regulations to ensure the optimal functioning of your equipment.
- Corrective maintenance of transformation centres: minimise impacts on your installation with our corrective maintenance service. This includes repairs and replacements to keep your equipment in optimal condition.
- Monitored maintenance of transformation centres: integrate our energy management service with your maintenance for ongoing performance monitoring of your installation. Prevent interruptions and penalties due to low production.
Solution scopes
| empty table cell | PREMIUM | OPTIMUM | BASIC + | BASIC | VISUAL BASIC |
|---|---|---|---|---|---|
| 3-year contract | 3-year contract | 1-year contract | 1 year contract | 1 year contract | |
| Optimal scope + TG. study | Basic + OCA Management | Basic + TG study | Allows you to keep your TC in perfect condition | Visual Preventive Visual preventive maintenance, without power cuts | |
| Preventive maintenance | Included | Included | Included | Included | Included |
| Corrective maintenance | Included | Included | Included | Included | Included |
| Thermography | Included | Not available | Included | Not available | Not available |
| Line maintenance | Included | Included | Included | Included | Included |
| ACE certificate required | Included | Included | Optional | Optional | Optional |
| 24H assistance | Included | Included | Included | Included | Included |
| Customer-tailored visits | Included | Included | Included | Included | Included |
*Meets legal requirements only.
FAQs
Customers with medium voltage supply (6.1TD tariffs) need to step down from high to low voltage at their installations through their own transformation centre.
Our transformation centre maintenance management service ensures compliance with current regulations for high-voltage installations through annual preventive maintenance and mandatory triennial inspections. You also have access to our 24/7, year-round breakdown support team.
In addition to breakdown support, you can contact customer service for any other requests at (800 760 161).
The annual review, involving several tests and thermographic studies; reports on each element and irregularity detection; and a technical-economic proposal for corrective measures.
We also conduct a triennial comprehensive review, including inspection management by the Authorised Control Entity (ACE), according to the contracted product modality.
Telephone support and assistance for transformation centre breakdowns within 3 hours is also provided.
Call the 24/7, year-round breakdown support line at 900 906 969.