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Why the electricity switches off at home without a circuit breaker being activated?

When the electricity goes off at home the first thing you should do is check the distribution board to see that all is in order. If none of the automatic circuit breakers have been activated and they are all sill at the "on" position, where is the problem?

When the electricity goes off at home, you need to check whether it is just your house of if it is in the surrounding area. If it is a widespread problem and is due to a generalised breakdown, it is the responsibility of the electricity company to solve the problem. This can happen, for example, during a severe storm, if there is snowfall, or due to a fault in a pole or an electrical cable.

 

First: check the main switch (usually near the meter)

Once you have checked that there is electricity in the surrounding area and the problem is only in your house, you should next look at the distribution board.

Most commonly, the ICP (Power Control Switch) is switches off because the contracted power has been exceeded, as several domestic appliances are in use at the same time. This is solved by turning off some of the electrical appliances, and carefully switching the ICP back on.

But if neither the ICP nor any other differential switch has been activated? Depending on the size and distribution of the house, there may be one or more IDs (Differential Switches). If none of these have switched off, there is still no need to panic. There could be a number of causes, and in most cases you will need to call a professional electrician.

 

Why is there no electricity and how can this be solved?

The electricity can go off at home even when no differentials have switched off due to the following:

A burnt-out fuse. When the fuse between the fuse box and the meter burns out or breaks then the electric current does not reach the meter. In this way the best way to solve the problem is to call an electrician to replace it.

A fault in the differential. This will not be seen with the naked eye and the switches will all be in the "on" position, but this is a fault in the board itself or a thermal magnetic circuit breaker inside the board. If there is any damage then electricity will not be able to pass. The solution will be to replace one of the components or the board itself. 

This fault is the responsibility of the company. In this case it is not a general failure affecting the whole area, but it is still the responsibility of the electric company that for whatever reason affects only a very few homes. How will you know this? If there is nobody at home that is an expert in electricity then a professional electrician will need to be called to confirm it and then report it to the company.

A burnt out cable in the fuse box. This is quite common and happens frequently in a house. In this case, an overload burns out a cable and allows electricity to pass which then causes a shortcut. In this case you will also need to call a qualified, authorised electrician.

The problem could arise from a home appliance in poor condition, a plug that does not work properly or a light bulb.

The electricity has been cut off. The most unlikely reason for having no electricity at home is because it has been cut off. This could happen in a new building or because the bill has not been paid. If for whatever reason the electricity supply has been disconnected, you will need to apply for reconnection.

 

How much does it cost to have a fault repaired?

In the case of any of the above faults, it is impossible to specify the cost of repair. The cost is relative as it largely depends on the location of the problem that caused the shortcut. For example, it costs a lot less to change a fuse than to change the differential, where the replacement part alone could cost 50 euros and then you will need to add other factors.

Extras like labour costs and a visit by an electrician will depend on the location. If you have not contracted maintenance insurance, you will need to resort to an emergency specialist, who will be more expensive, both in the price per hour and for travel expenses.

However if the building is covered by maintenance insure, such as OkLuz Assist de Endesa, you are covered for the repair. This insurance policy covers unlimited repair services for the electrical installation of the insured building and for each repair includes the electrician's travel expenses and three hours' labour.

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