- Thanks to the company's commercial offers, Endesa has managed to improve the conditions of 92%* of the free-market electricity bills it receives from Spanish households this year.
- These days, the company has launched a new commercial campaign to meet consumers' needs, "A Formidable Decision," offering new discounts and price stability in energy costs.
- On one hand, customers who opt for this “formidable decision” can enjoy a 10% discount on energy consumption during the first year and accumulate additional discounts, for example, by contracting gas, maintenance services, activating a 1-year commitment, or signing up for digital billing. In total, they can achieve a discount of up to 20%.
- On the other hand, it addresses one of the main concerns of customers regarding electricity prices, who demand stability: Endesa commits to maintaining their electricity price for the next three years.
- With this new campaign, Endesa takes another step in its commitment to customers, facilitating the transition to a more efficient and affordable energy future, positioning itself as an integrated provider of home energy solutions, offering the most competitive market prices and bill stability.
In its effort to simplify households' lives with new efficient and sustainable solutions and to listen to their needs, Endesa launches a “A Formidable Decision” so that any customer can save on their electricity bill. In fact, Endesa has managed to improve the bill for 9 out of 10* households it has received this year thanks to the photo-bill service.
With this new commercial campaign, Endesa aims to continue offering savings and stability to all Spanish households. Therefore, for all those who opt for this “formidable decision,” Endesa directly offers a 10% discount on energy consumption during the first year, which can be combined with additional discounts, for example, by contracting gas, maintenance services, activating a 1-year commitment, or signing up for digital billing. In total, they can achieve a reduction of up to 20% on their energy consumption.
Moreover, given possible price fluctuations in the market, Endesa offers stability to households and commits to maintaining the electricity price for the next three years.
Energy is a constantly evolving sector, and customers are increasingly concerned about its economic impact. "At Endesa, we want to help them by providing solutions that not only allow them to save on their bills but also offer them peace of mind. The electrification of consumption is key to leading society towards a decarbonized future,” said Davide Ciciliato, Endesa's General Director of Commercialization.
How to Contact Endesa to Improve Your Bill?
Endesa has multiple customer service channels. In addition to the main 24/7 telephone support number (800.700.700), personalized advice is available at any Endesa sales point, through in-person appointments, email, and the company's website.
Additionally, the website offers the photo-bill service, allowing any user to easily send their electricity bill to Endesa: they upload the bill to the website, the tool analyzes the consumer's characteristics, and it displays their potential monthly and annual savings if they were an Endesa customer for comparison.
“Formidable” Campaign
This new commercial offer is part of its global “Formidable” campaign, launched in early February. It aims to help customers save and simplify their lives with new efficient, sustainable, and integrated solutions. Thanks to these solutions, consumers achieve significant direct savings on their bills, the “Formidable Discounts.” In fact, the more products and services they contract, the greater their bill savings.
Thanks to “Formidable”, Endesa takes another step in its commitment to decarbonization, promoting electrification as the main path to achieving a zero-emission future. Endesa considers its customers as key players in the ongoing societal transition. To carry out the energy transition and create a more sustainable system, the path must be easy, and the solutions must be competitive and affordable for consumers, covering all their needs. Endesa plays a crucial role in pursuing electrification and satisfying customers through its ability to offer an ecosystem of solutions to a broad target audience.
Everything with One Provider
With “Formidable”, Endesa wants to be close to customers and offer them solutions that meet all their energy-related needs, providing a wide range of energy, self-consumption, and climate control solutions from the campaign's launch.
One of the key aspects of this initiative is that the more services customers contract, the more savings they achieve. The goal:
- Helping them save on electricity and gas bills.
- Ensuring their installation is in optimal condition, covered against unexpected breakdowns, and reliable for efficient and safe consumption.
- Providing solutions for installing or replacing a boiler or climate control system.
- Enabling them to generate their own energy and save with solar panels, whether they already have them or need installation.
Other “Formidable” Discounts
In addition to energy offers, Endesa provides a variety of energy solutions to meet customer needs. From photovoltaic solar installations that reduce electricity bills to the latest climate control solutions, all with the best energy rates for each solution.
About Endesa
Endesa is a leading electricity company in Spain and the second-largest in Portugal. It is also the second-largest gas operator in the Spanish market. It develops an integrated business of electricity generation, distribution, and marketing. Additionally, it offers electric mobility services and is one of Spain's main charging point operators, along with other value-added services focused on electrification for households, businesses, industries, and public administrations. Endesa is firmly committed to the UN Sustainable Development Goals and actively promotes renewable energy development through Enel Green Power España, network digitalization through e-distribución, and corporate social responsibility through the Endesa Foundation. Its workforce consists of approximately 9,000 employees. Endesa is part of Enel, Europe's largest electricity group.
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