• {{currentSearchSuggestions.title}}
  • {{currentSearchSuggestions.title}}


How to cancel a service or repair service

If you are considering cancelling a service or repair service, here is an explanation of how to do it and how long it will take. It's a quick, simple process.

1. What are the consequences of cancelling?

Remember that when you cancel the service or repair service, you will lose several benefits:

  • Peace of mind: Endesa's network of qualified technicians is backed up by rigorous quality controls.
  • Permanent assistance: 24 hours a day, 365 days a year.
  • Urgent repairs for most services within three hours.
  • Call out charges and three hours of labour are included.
  • By ensuring that your installation is safe and extending the life of your appliances, you are optimising consumption and keeping your bills low.


2. How long does it take to cancel?

The contract for services and repairs is annual, regardless of the instalment schedule.

  • Immediate cancellation: If you have not used the service during the current annual period, cancellation will be immediate.
  • Scheduled cancellation: If you have used the service during the current annual period, the contract will be terminated on expiry of the annual period.


3. Who can request cancellation?

Only the contract holder can request a cancellation. In the event of death, one of the people authorised in Endesa's Customer Area may request cancellation. If no one is authorised, a death certificate must be submitted.


If you want to cancel...

You can cancel the service or repair service on the following page.

Related content

advise icon go to the advise Facebook icon go to Facebook Twitter icon go to Twitter Youtube icon go to Youtube Messenger icon go to Messenger Linkedin icon go to Linkedin Instagram icon go to Instagram Shared Link icon Go to the shared link Checkmark Success icon Checkmark Success down arrow icon down arrow close icon close add icon add up arrow icon up arrow oblique arrow icon look obliquely Arrow down icon Arrow down search engine icon search search engine icon search share icon share filter icon filter email icon send mail email icon email phone icon phone fax icon fac print icon print play icon play user icon go to the user section error icon an error has occurred info icon information thumb up icon like thumb up icon like thumb down icon don't like thumb down icon don't like clock icon Clock Lamp icon Lamp List icon List Map icon Go to the map Phone icon Phone Emergency icon Emergency Pause icon Pause Play icon Play Logout icon Sign off