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Involvement and inclusion of local communities
Inclusion of local communities
Involvement and inclusion of local communities
Our commitment to the development of the areas in which we operate is part of our Creation of Shared Value policy.
Aligned with the Sustainable Development Goals
SDG 4: Quality education
SDG 7: Affordable clean energy
SDG 8: Decent work and economic growth
Our commitment to the development of the communities in which we operate is part of the Company's Shared Value Creation Policy (CSV), which establishes the general principles, roles, responsibilities and procedures to be used to define, implement, finance, monitor and report the social actions, processes and projects throughout the company's value chain and in all lines of business and functions.
Its objective is to legitimise the business and strengthen its sustainability, generating roots in the communities and promoting progress in the local environment where it operates.
CSV: Create shared value
The way to integrate sustainability into business
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Distribution networks
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Sales
Thermal and renewable generation
Steps in the process
Analysis of the local context
Analysis using indicators related to the social, economic and environmental dimensions of the community. Risks and potential opportunities of the asset/project.
Checking with the social agents
Contact with the most representative agents of the community. Uncover its significance: needs, interests, perceptions and attitude towards the asset/project.
Definition of the CSV plan
Development of the action plan in collaboration with the social agents, establishing a set of actions that respond to the significant issues identified and maximising the value generated for the community.
Implementing the CSV plan
Implementation of the actions defined in the CSV Plan by an internal cross-disciplinary team and, where appropriate, with the participation of local partners (NGOs, social enterprises, etc.).
Supervision, evaluation and report
Supervision of the process, measurement of the impacts to verify the value contributed and to confirm the key information by monitoring the indicators and results.