Creation of shared value

We integrate our stakeholders into our operations to create value for everyone

At Endesa, we build a business model that is fully integrated with society, creating profitable solutions, addressing social needs, and fostering mutually beneficial relationships with communities to achieve more equitable, inclusive, and sustainable societies, leaving no one behind.

Aligned with the Sustainable Development Goals

Sustainable development goals

ODS 4: Quality education

ODS 7: Affordable and clean energy

ODS 8: Decent work and economic growth

ODS 15: Life on land

ODS 17: Partnerships for the goals

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Endesa's commitment to community development is framed within the Creating Shared Value Policy (Creating Shared Value or CSV), which defines the company's model of engagement with communities, with an inclusive approach that leaves no one behind. Its aim is the creation of long-term value for all stakeholders, in order to minimise environmental and social risks and impacts while at the same time generating value for the company and for the country.

This business model is based on strong and long-lasting relationships with communities, where Sustainability makes it possible to pursue sustainable progress, creating profitable solutions, addressing social needs, generating mutually beneficial relationships with stakeholders and creating long-term value so that all actors contribute to resilient and equitable development.

How is the CSV model implemented?

The implementation of the CSV model is carried out through an exhaustive and rigorous methodology to support assets and projects, which consists of five phases:

METODOLOGÍA CSV

Análisis de contexto del activo o proyecto para identificar los factores claves socioeconómicos y ambientales.
Diálogo con los grupos de interés locales que permite dar a conocer dicho activo o proyecto y recoger sus percepciones y sensibilidades sobre el mismo.
Análisis de riesgos y oportunidades, destacando las prioridades locales.
Plan CSV definido acorde con los asuntos prioritarios. Este plan se realiza de manera conjunta con los agentes locales y tiene como objetivo maximizar los impactos positivos que el proyecto o activo puede generar en ese entorno local, minimizando también los impactos negativos.
Ejecución del Plan CSV. Se realiza un seguimiento y monitorización de las actuaciones que se recogen en el plan CSV. El plan se irá actualizando con la frecuencia requerida según la naturaleza de las actuaciones y la evolución de su entorno.

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The application of the CSV model supports the business

Within its Strategic Plan, Endesa has defined a path towards clean electrification to create affordable, safe and sustainable energy systems. This framework guides the implementation of the shared value creation model across the company’s processes and business projects.

This entails a shift in the energy model, involving a complete restructuring of the generation mix, including the closure of coal-fired power plants and an ambitious renewable growth plan. All of this is being carried out while maintaining a strong commitment to local communities through support plans. Specifically, Futur-e plans for plant closures and CSV plans for the construction of renewable facilities, both focused on creating local economic activity and providing job training.

Endesa also promotes sustainability at its operational generation plants through the implementation of the Sustainable Plant model, established across the entire Enel Group. This model consists of defining a catalogue of sustainability measures for each technology, which are then adapted to each facility.

Additionally, in the distribution area, throughout 2023, shared value creation has been strengthened with a focus on supporting business growth. This includes promoting sector-specific training to encourage local employment through Dual Vocational Training developed with contractors responsible for medium- and low-voltage network maintenance. Furthermore, integration of distribution infrastructures into the local environment has been encouraged by organising participatory urban art competitions.

Lastly, in the retail business, the goal is to strengthen and promote the company’s products and services from a sustainable, welcoming and accessible perspective for stakeholders, fostering community well-being and development. In 2023, the main focus remained on energy access (the fight against energy poverty), progress was made towards inclusion with the aim of “leaving no one behind” by removing physical access barriers in in-person channels, and a pilot “cause marketing” initiative was carried out to combine circular economy efforts (recovery of equipment withdrawn from customers’ homes) with social action (school meal scholarships for children in vulnerable situations).