If you prefer to always view the website in English, please click here.
{{content.phone.title}}
{{content.phone.text}}
{{content.phone.phoneText}}
{{content.form.title}}
{{content.form.text}}
{{content.form.success.title}}
Do you want to change your Endesa contract holder?
If you've moved to a new house or apartment, or relocated your business to a different property, one of the first steps after that is to update the electricity or gas contract with your name. The contract needs to reflect the name of the person consuming the energy. That’s why, at Endesa, we’ll walk you through the situations where a name change is typically required and explain how to complete this process quickly, easily, and free of charge.
To complete the process, you can choose between two options: a transfer, which involves changing the name and the tariff, or a subrogation, which gives you the possibility of changing the name but keeping the tariff associated with the property’s existing electricity or gas contract.
In both cases, the new contract holder must sign the agreement to make the change effective, whether it's a transfer or subrogation. From then on, you’ll be responsible for paying the bills, with the first amount calculated on a prorated basis. This process is completely free of charge. However, if a review of the installation or a visit from a technician is required, the distributor may charge an additional fee for the visit.
What do you need to do to change the contract holder?
Call us at our toll-free number: + 34 800 76 09 09. Before calling, make sure you have the following information ready:
- Personal information of the new contract holder (your information): full name, ID number, and phone number.
- Personal information of the current contract holder: full name and ID number.
- SPUC (Universal Supply Point Code) or the complete address of the property where the installation is located.
- A copy of the property’s deed or the rental agreement (if applicable).
- The new contract holder’s bank account details for direct debit.
- If you’re calling from outside Spain, dial +34 937 061 510.
What if the contract holder’s information is not updated?
If you’ve followed the steps to change the name on your electricity or gas contract and a month has passed since submitting your request without seeing the updates, you can file a claim.We’ll respond within 15 business days.
The electrical bulletin to finalise the name change
After the name change process is completed, an electrical bulletin—known as the Electrical Installation Certificate (CIE)—will be issued. This document confirms that the installation complies with current regulations and includes details such as the layout of the installation, the contracted power, and the maximum capacity for future changes.
If the CIE is over 20 years old, your distributor may require a new one. To obtain it, you’ll need to hire an authorised technician, who may charge between €50 and €200 for the service (we recommend comparing quotes).
Where to check the status of your name change request
After submitting your request to change the name on your electricity or gas contract, you can track its status through your Client Area on our website or app. In the Client Area, you can also quickly and easily make other changes to your account.
Log in to your Client Area and go to ‘My profile.’ Under ‘Contact information,’ update the contract holder’s details, postal address, or preferred language settings. Then, navigate to ‘Transactions.’ Under ‘Payments and Invoices,’ update your direct debit information. Within the ‘Managements’ section, access to the ‘Home and People’ section to authorise others to view and manage specific services on your account.
Changing the name on your electricity or gas contract and tracking your request is straightforward and hassle-free! At Endesa, we not only offer the best tariffs but also the most comprehensive and detailed information. Our aim is to ensure you have full confidence in your services and contracts!
Take a minute to find the product that best suits you:
{{firstStep.title}}
Take a minute to find the product that best suits you:
{{title}}
{{content.phone.title}}
{{content.phone.text}}
{{content.phone.phoneText}}
{{content.form.title}}
{{content.form.text}}
{{content.form.success.title}}
You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.
Take a minute to find the product that best suits you:
{{title}}
{{content.phone.title}}
{{content.phone.text}}
{{content.phone.phoneText}}
{{content.form.title}}
{{content.form.text}}
{{content.form.success.title}}
You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.
Comparison of Electricity and Gas Tariffs
You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.
Do you want to see all our offers?
Spend a minute to find the product which best adapts to you:
{{firstStep.title}}
Spend a minute to find the product which best adapts to you:
{{title}}
Spend a minute to find the product which best adapts to you: