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At Endesa, we want to be close to you, we want to be easily reachable in any situation that arises. If you need us, don't hesitate to let us know using our contact details below.
Endesa free phones
Here you'll find the main Endesa customer service numbers:
- Customer Support: 800 76 09 09.
- Online: 919 10 11 43.
Free telephone numbers for breakdowns
Electricity breakdowns in other regions:
this PDF contains a list of telephone numbers of electricity distributors
Gas breakdowns:
Breakdowns
In the event of a breakdown, the first thing you need to determine is whether it affects your installation or the network.
If your neighbours have electricity/gas, it's likely to be a problem with your installation: contact a specialist technician (if you already have OkLuz Assist or OkGas services services you're in luck: you have it covered.
However, if it's a problem with the electricity grid, you should contact your distributor. Companies vary depending on where you live. In our Customer Service section, you'll see a drop-down menu to find out who to contact and also, a subsection called "Electricity Supply" to check the status of your supply point to find out if it is faulty.
For questions and enquiries
Your question is likely to have already been asked by lots of other people. That is why we have a Frequently Asked Questions section available at the click of a mouse, without the need to dial any number:
Take a minute to find the product that best suits you:
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You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.
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You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.
You can also ask directly through our intelligent search function, which has answers to more than 500 questions.
If you need to speak to us in person, book an appointment at any of our 250 offices. We're here to help you.
Electricity and gas offers
If you're looking for better tariffs for electricity or gas, or to find a maintenance service that protects you whatever the problem, browse our catalogue and choose the option that best meets your needs.
If you have moved into a house without electricity and/or gas (because it is new or because it was cut off), here we explain how to register for electricity and gas.
Complaints and problems
We like to hear when things are going well, but we’re also here to help when things go wrong.
Don't hesitate to contact us if you have a problem and make a complaint if you need to.
“Contacting Endesa is faster and simpler online.”
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Comparison of Electricity and Gas Tariffs
You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.
Do you want to see all our offers?
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Spend a minute to find the product which best adapts to you: