If you prefer to always view the website in English, please click here.
At Endesa, we want to be close to you, we want to be easily reachable in any situation that arises. If you need us, don't hesitate to let us know using our contact details below.
Endesa free phones
Here you'll find the main Endesa customer service numbers:
- Customer Support: 800 76 09 09.
- Electricity registration (homes without supply): 919 10 11 52.
- Contracting: 919 10 11 43.
Free telephone numbers for breakdowns
Electricity breakdowns in other regions:
this PDF contains a list of telephone numbers of electricity distributors
Gas breakdowns:
Breakdowns
If you have a breakdown, the first thing you need to know is if it is in your installation or in the network.
If the neighbours have electricity/gas, the problem will probably be with your installation: Get in touch with a specialised technician. If you have contracted the 360 Plus Maintenance service or the Full Gas Maintenance service, you are fortunate: It is covered.
But if the problem is in the electricity network, you need to contact your distribution company. It will be different depending on where you live. Use our fault and power cut finder to be certain.
For questions and enquiries
Your question is likely to have already been asked by lots of other people. That is why we have a Frequently Asked Questions section available at the click of a mouse, without the need to dial any number:
You can also use our smart search engine which has answers to all your questions.
Endesa has more than 250 offices throughout Spain. For greater convenience and to avoid travelling, we have the Endesa video service system.
If you need to speak to us in person, book an appointment at any of our 250 offices. We're here to help you.
Electricity and gas offers
If you're looking for better tariffs for electricity or gas, or to find a maintenance service that protects you whatever the problem, browse our catalogue and choose the option that best meets your needs.
If you have moved into a house without electricity and/or gas (because it is new or because it was cut off), here we explain how to register for electricity and gas.
We provide you with the advice you need
Click here and send your questions via WhatsApp if you need help to sign up for a specific product or service.
Complaints and problems
We like to hear when things are going well, but we’re also here to help when things go wrong.
Don't hesitate to contact us if you have a problem and make a complaint if you need to.
“Contacting Endesa is faster and simpler online.”
Take a minute to find the product that best suits you:
{{firstStep.title}}
Take a minute to find the product that best suits you:
{{title}}
{{content.phone.title}}
{{content.phone.text}}
{{content.phone.phoneText}}
{{content.form.title}}
{{content.form.text}}
{{content.form.success.title}}
You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.
Take a minute to find the product that best suits you:
{{title}}
{{content.phone.title}}
{{content.phone.text}}
{{content.phone.phoneText}}
{{content.form.title}}
{{content.form.text}}
{{content.form.success.title}}
You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.