Who should be the holder of the contract?
The general recommendation is that the holder of the contract should be the person who will use the electricity and/or gas supply. In other words: the tenant.
Who has to pay for the supply in a rental apartment? Do I need to change the account holder name?
But the ideal situation is that both landlord and tenant collaborate in managing the energy and are equally involved. This ensures that they will both know how much energy the house/premises consumes, the status of the bills (if there are any to be paid) and the status of the processes available in the Endesa Customer Area.
To achieve this, Endesa recommends that the contract holder (whether the owner or the tenant) authorise the other party to use their Customer Area. This process is fast and totally free. Once authorised, both parties will be able to check the consumption and download the bills.
Click here to find out how to authorise others to use your Endesa Customer Area.
All the information about your energy, anytime, anywhere
With Endesa, both tenant and owner will have access to all the information about bills, consumption, the contract, and more. They just need an Internet connection to be able to access the Customer Area or, if they prefer, they can download the Endesa mobile app.
This is the best way for both tenant and landlord to participate together in the pursuit of efficiency. Both are interested in getting more for less, which is the definition of efficiency, and both can achieve it if they share information about their energy.
How to register or cancel the electricity connection in a rental apartment?
Registering or cancelling the electricity connection in a rental apartment will depend entirely on the account holder of the previous supply and the management agreed between landlord and tenant.
In principle, the most common and most recommended method is for the account holder to be the tenant. In this case, registering a supply in a rental apartment is as simple as changing the name of the account holder from the previous tenant to the new one.
In other words, the new tenant will have to apply to Endesa to make the change.
Within this content, you can find all the information about: how to register an electricity connection and what to do about the electricity when you move to a new home.