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How can you renew the Social Bonus?

If your Social Bonus has expired and you need to renew it, this is how you do it. When your Social Bonus has been applicable for 2 years, it needs to be renewed.

The Social Bonus for electricity is a financial aid consisting of a discount on the PVPC tariff bill, aimed at individuals or families who meet the regulatory requirements when applying for it. Depending on the degree of vulnerability, different discounts will be granted on the bill.

 

When to renew the Social Bonus?

If the eligibility criteria continue, the Social Bonus will be automatically renewed every two years. However, there are some exceptions:

  • Beneficiaries who, upon the expiration of their Social Bonus, do not have the consent of household members aged 14 or older. 
  • Beneficiaries of the Social Bonus prior to 31 March 2022 (excluding large families) will see their first renewal automatically managed. The second renewal will not be automatic and will require a new application, after which it will renew automatically every two years. 
  • Large families must renew the Social Bonus only when renewing their large family certificate.

However, the company will inform you of the expiration date of your Social Bonus through your consumption bills, allowing you to check its validity regularly. It is recommended to renew the Social Bonus two months before its expiration.

 

Requirements to renew the Social Bonus

The requirements for obtaining or renewing the Social Bonus are as follows:

  • To have a contract for the PVPC tariff with a power equal to or less than 10kW for the habitual residence and with a reference retailer.
  • To meet the conditions with regard to income, and personal and family situation.

To apply for the Social Bonus, you must contact one of the reference energy marketers. For full details on the requirements for the Social Bonus, you can refer to the following content: What is the Social Bonus? How can I apply for it?

 

Where can I renew the Social Bonus?

You need to contact your retailer, by e-mail or in person. You need to fill out a form requesting renewal and prove your situation through the necessary documentation.

 

Electricity discounts with the renewed Social Bonus

The applicable discounts for vulnerable and severely vulnerable consumers are as follows:

 

Vulnerable consumers

  • 50% discount from 1 January to 30 June 2025.
  • 42.5% discount from 1 July to 31 December 2025.

 

Severely vulnerable consumers

  • 65% discount from 1 January to 30 June 2025.
  • 57.5% discount from 1 July to 31 December 2025.

 

In addition to these requirements, consumers at risk of social exclusion, who are supported by social services from a regional or local administration (providing at least 50% of the bill), will not have to pay the electricity bill. In the event of a temporary inability to pay, it is not permitted to cut off the electricity supply.

It should be borne in mind that the discount will be applied taking into account the limit for energy supplied envisaged for billing in the PVPC tariff:

  • Family unit without minors or individual applicants: maximum consumption limit of 1.587 kWh.
  • Family unit with a minor or pensioners: maximum annual consumption limit of 2.222 kWh.
  • Family unit with two minors: maximum consumption limit of 2,698 kWh.
  • Officially registered large family (3 or more minors): maximum consumption limit of 4.761 kWh.

Energy consumed beyond these limits will be billed as PVPC.

empty table cell Family unit without minors / individual person: Family unit with 1 child or pensioners Family unit with 2 children Officially registered large family
Maximum consumption 1.587 kWh 2.222 kWh 2.698 kWh 4.761 kWh

* Energy consumed beyond these limits will be billed as PVPC.

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