Building a company right from the beginning is quite an achievement, even more so when it concerns a technology company in a sector undergoing frantic development. Nevertheless, tracing the route taken by a company that everyone considered to be in the twilight of its years is even more memorable. Satya Nadella, the current CEO of Microsoft, has become like the wings of the Phoenix and in just four years has managed to make the company one of the most highly valued once again. The key to this? Innovation, cooperation, courage and leadership.
Satya Nadella, born in India in 1967, is an electrical and systems engineer who defines himself as a constant learner, so it is not surprising that he moved to the United States to continue his training after completing his university studies. For some people, overcoming their difficulties may involve ups and downs, but in his case it has been a long-distance career lasting more than two decades at the company in Redmond.
He remembers how he has developed over the years in a process that includes both professional and personal matters. No one questions his ability to empathise given the results of his leadership, but this has not always been the case. His first job interview revealed that he lacked something made him think he would not get the job he was applying for. Asked what he would do if he found a baby lying on the floor crying, he confidently replied that he would telephone the emergency number. At the end of the interview the interviewer approached him and told him that he thought he lacked empathy and if he ever found himself in that situation he should take the baby in his arms.
This episode was so important to Nadella that one of the lines he has followed since he took up the position of CEO is to make the company more human. He listened to the opinion of the workers who in their own words said they "were tired and frustrated, tired of losing and being left behind despite their great plans and ideas". His compassionate style, completely opposite to his predecessor, has managed to make logical development based on innovation and involves the heterogeneity of opinions.