If you prefer to always view the website in English, please click here.

Sustainable supply chain

Sustainable supply chain

We are working to build up our supply chain control and supervision systems in accordance with sustainable criteria.

Aligned with the Sustainable Development Goals

SDG 12: Responsible production and consumption

We are working to build up our supply chain control and supervision systems in accordance with environmental, security and human rights criteria and the action lines set out in the Sustainability Plan.

The aim of our activity in the countries and regions where we operate is to create value for local suppliers. In 2020, we collaborated with 4,867 suppliers, including the total number of suppliers subject to delegated purchases. The value of purchases from suppliers was down by 10% compared with 2019, amounting to Euro 2,176 million.

Main results in 2021

Number of suppliers
of Endesa in Spain and Portugal
Value of purchases from suppliers
(million euros) in Spain and Portugal
Purchases made from qualified suppliers
% volume of purchases
Raitings made
934 new suppliers qualified

In order to promote responsible management in the supply chain, we have a comprehensive procurement process, which requires suppliers to be qualified on sustainability (environmental, social, ethical, integrity, human rights) and technical and economic criteria prior to the tendering process and the formalisation of the contract. Lastly, once the service has been provided, their level of compliance and performance is evaluated.

This process is even more important for the suppliers who are considered to be critical, either because of the volume of purchases made, because they supply products or services that are essential to our economic activity or because of the environmental or social risks involved in their activity and the potential reputational or legal impact on the company.

Integrated procurement process in Endesa

before provision of service

  • 1. Business line needs plan

    All requirements of each business line will be set down in the procurement plan

  • 2. Supplier Rating System

    Evaluation of environmental, social and ethical aspects among others

  • 3. Purchase request management

    The needs are processed by the Procurement Area to be able to start bidding

  • 4. Tender process

    Each buyer contracts the possible suppliers and reports the technical and comercial specifications that will be required

  • 5. Contract formalisation

    Once the bid reception and appraisal process ha ended, the contract will be signed by two parties to start the contracted work

During provision of service

  • 6. Service provision

After provision of service

  • 7. Supplier rating

    Performance apparaisal of the suppliers one the works have benn performed

Supplier qualification process

The supplier qualification process contains sustainability requirements that determine whether a supplier meets the requirements to work with Endesa:

  • Evaluation of compliance with human rights regulations.
  • Evaluation of compliance with environmental regulations.
  • Evaluation of compliance with occupational safety regulations.

Quantitative KPIs and targets¹

% assessed qualified suppliers as of December 31



  • 2018: 80%
  • 2019: 89%
  • 2020: 100%
  • 2021 a 2023: 100%

Human rights

  • 2018: 80%
  • 2019: 89%
  • 2020: 100%
  • 2021 a 2023: 100%

Occupational Health and Safety

  • 2018: 80%
  • 2019: 89%
  • 2020: 100%
  • 2021 a 2023: 100%

Endesa establishes a continuous dialogue with its suppliers and allows identifying opportunities for improvement, which require the implementation of action plans by the suppliers to maintain the classification, and therefore, to continue being a supplier for Endesa. These plans may incorporate actions intended to improve the environmental behavior in the provision of service, to guarantee the strict compliance and respect for human rights or deploy safety management systems of its workers with the maximum rigour and excellence.

For more information, see the Enel Group’s global supplier website.



Objectives established according to the new Enel Group system for verifying sustainability aspects during the supplier approval process

As part of the process of evaluating the sustainability requirements, it is planned to carry out in-depth audits, which may include site visits to verify compliance with the requirements needed to work with us.

This process is complemented by the Supplier Performance Management system, which is aimed at monitoring the performance of suppliers during the service provision period. The score obtained in this process can serve as an incentive for future tenders and to maintain contractual relationships.

For more information, see the Enel Group’s global supplier website.

Our projects about sustainable supply chain

Continue reading about Sustainability Plan

Creation of economic value

View more
advise icon go to the advise Facebook icon go to Facebook Twitter icon go to Twitter Youtube icon go to Youtube Messenger icon go to Messenger Linkedin icon go to Linkedin Instagram icon go to Instagram Shared Link icon Go to the shared link Checkmark Success icon Checkmark Success down arrow icon down arrow Previous Go to previous Next Go to the next close icon close add icon add up arrow icon up arrow oblique arrow icon look obliquely Arrow down icon Arrow down search engine icon search search engine icon search share icon share filter icon filter email icon send mail email icon email phone icon phone fax icon fac print icon print play icon play user icon go to the user section error icon an error has occurred info icon information thumb up icon like thumb up icon like thumb down icon don't like thumb down icon don't like clock icon Clock Lamp icon Lamp List icon List Map icon Go to the map Phone icon Phone Emergency icon Emergency Pause icon Pause Play icon Play Logout icon Sign off Phone icon Phone