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Ethical Behaviour

Endesa is fully committed to compliance with ethical principles and all legislation and regulations in force governing its relations with its stakeholders, and in all its activities.

The Company has a Code of Ethics, a Zero Tolerance to Corruption Plan and other regulations in accordance with the most advanced “compliance” models, which include the values, commitments and ethical responsibilities binding upon all its employees. In addition, among other aspects, Endesa has established specific action protocols in order to guide the actions of its employees regarding accepting and offering gifts and entertainment, and in dealings with public officials and authorities.

Endesa also has a crime prevention model that complies with the regulations applicable to the group regarding corporate criminal liability. The document “General Principles for the Prevention of Criminal Risks” summarises the guiding principles of action applicable to all employees, which reflect key values of the company to achieve its business objectives and prevent the materialisation of criminal risks within the company.

Endesa has an Ethical Channel for securely and anonymously reporting irregular or inappropriate behaviour that could occur in the course of the Company's business.

The Ethical Channel is managed by an external and independent firm, which deals with all complaints and communications to ensure total security and confidentiality.

However, deliberately making malicious false accusations may lead to liability under the terms covered by current legislation.

Endesa manages relations with the institutions according to the principles established in the regulatory provisions and its Code of Ethics, providing its vision or positioning and offering comprehensive, transparent information for making the most appropriate decisions.

In this regard, particularly and as established in its Code of Ethics: “Endesa does not finance parties, their representatives or candidates in Spain or abroad, nor does it sponsor congresses or parties whose sole purpose is political propaganda. It does not exert any type of direct or indirect pressure on political exponents (for example, through public concessions to Endesa, acceptance of suggestions for hiring, consultancy contracts, etc.)”.

Endesa provides institutions with full transparency on energy issues. In addition, Endesa participates in business and employers' associations that, among other things, represent their members in public regulatory processes and, in general, within the framework of the consultation processes of energy and business policy initiatives developed by public institutions.

The total annual fees paid in 2018 to this type of association for such participation amounts to 3.44 million euros (a sum that amounted to 4.50 million euros in 2015, in 2016 to 4.00 million euros and in 2017 to 3.71 million euros).

In 2018, the five largest instalments paid by Endesa went to the following entities: "Asociación de Empresas de Energía Eléctrica (Association of Electricity Power Companies) -AELEC" (2.2 million euros), "Forum of the Spanish Nuclear Industry" (279,000 euros 0.28 million euros), "Confederación Española de Organizaciones Empresariales (Spanish Confederation of Business Organisations) - CEOE" (220,000 euros 0.22 million euros), “Cámara de Comercio Española (Spanish Chamber of Commerce)” (130,500 euros 0.13 million euros) and “Asociación Española del Gas (Spanish Gas Association) - SEDIGAS” (56,300 euros 0.06 million euros).

The institutional dialogue of the business associations in which Endesa participated in 2018 focused, among other matters, on supporting the consultation and regulatory development processes in the following areas:

  • Energy regulation, aimed at the development of the energy model or that affects generation, distribution and electricity supply activities. The purpose of the fees paid by Endesa to associations in 2018 to support these matters amounted to 2.82 million euros.
  • Business regulations, focused on aspects of industrial, labour and tax law. The purpose of the fees paid by Endesa to associations in 2018 to support these matters amounted to 0.62 million euros.

Endesa has been registered in the EU Transparency Register since 2011.

Endesa est totalement engagé dans le respect des normes et des principes éthiques, de la législation et de régulation en vigueur, auprès des parties concernées ainsi que dans son développement.

La Société dispose d’un Code de Ethique et d’un Plan de Tolérance Zéro avec la Corruption qui reflètent les valeurs, les responsabilités et les engagements que doivent respecter tous le membres de la Société. Par ailleurs, Endesa possède un modèle de prévention des délits, conformément à la législation en vigueur.

Endesa met à la disposition de tous ses employés et des parties concernées un Canal Ethique. Ceux-ci peuvent ainsi notifier de manière sécurisée et anonyme tout conduite irrégulière ou inappropriée qui pourrait intervenir au sein de la Société.

Ce Canal est administré par un société externe, garantissant de fait une confidentialité totale.

Cependant, toute déclaration faux est préméditée pourrait entraîner des sanctions disciplinaires ou des poursuites pénales ou civiles conformément à la loi en vigueur.

Endesa si impegna pienamente nell’osservanza della legge, dei regolamenti e dei principi etici nei rapporti con gli stakeholders ed in tutte le sue attività.

La Società si avvale di un Codice Etico e di un Piano di Tolleranza Zero alla Corruzione, (predisposto della capogruppo Enel SpA) , che riflettono i valori , gli impegni e le responsabilità assunte da tutti i suoi dipendenti. Addizionalmente, la Società si serve di un Modello di Prevenzione della Criminalità che implementa le regole applicabili al gruppo sulla responsabilità amministrativa delle persone giuridiche. (Codice Penale Spagnolo e Ex decreto legislativo 231/01 Italiano).

Endesa ha predisposto un canale etico per tutti i suoi stakeholders consistente in un indirizzo mail. La società si avvale di un sevizio esterno per garantire la riservatezza, sicurezza e anonimità della persona che riporta le segnalazioni sui comportamenti irregolari e inappropriati che possono verificarsi nel corso delle attività della Società .

In caso di comunicazione con indicazioni false o fuorviante, ciò potrebbe portare a responsabilità penale o civile , nei termini stabiliti nel sistema attuale.

Endesa está plenamente comprometida com o cumprimento das normas e princípios éticos, assim como com a legislação e regulação vigente, no relacionamento com suas partes interessadas, e em todas as atividades que desenvolve.

A Companhia has a Code of Ethics and a Plan of Tolerância Zero with Corrupção, which brings together the values, commitments and ethical responsibilities assumed by all its employees. Além disso, conta com um modelo de prevenção de delitos, em cumprimento a normativa aplicável ao grupo, quanto a responsabilidade penal da pessoal jurídica.

Endesa disponibilizou para todas as partes interessadas um Canal Ético, para que as mesmas possam denunciar de forma segura e anônima, as condutas irregulares ou inapropriadas identificadas no desenvolvimento das atividades da companhia.

A gestão do Canal Ético é realizada por uma empresa independente, através da qual todas as denuncias e queixas são tratadas, o que garante total confidencialidade ao processo.

No entanto, denuncias falsas, tratamento imprudente ou desrespeito com a verdade, podem implicar em responsabilidades penais ou civis, de acordo com os termos definidos na legislação vigente.

Ethical code

PDF (0.34MB) Download

General principles for the prevention of criminal risks

PDF (0.13MB) Download

Zero tolerance plan regarding corruption (TCC Plan)

PDF (0.22MB) Download

Criminal and anti-bribery regulatory compliance policy

PDF (0.14MB) Download

Protocol of good practices in dealing with public officials and authorities

PDF (0.1MB) Download

Protocol regarding the acceptance and offering of gifts and entertainment

PDF (0.09MB) Download