Breakdowns due to exceeding the contracted electricity power
If the electricity dies not come back on, another possible option is that the contracted power has been exceeded. Unplug any electrical appliances that may be running and that may have caused the problem (sometimes you want to do everything at once and put washing machine and dryer on while you make dinner).
After turning off domestic appliances, switch the differentials back up again. If the electricity comes back, the most likely cause of the breakdown is that you were using more power than you have contracted.
If you are an Endesa client and want to change your contracted power then contact us, consult our article on how to change the electricity power or use the electricity power calculator to choose the right power.
One last detail to take into account in this type of breakdowns: If you notice a recurring problem when using the same electrical device it may be that it is causing a short circuit in the system. For safety reasons short circuits always blow a fuse.
Breakdowns in the electrical installation in your home or business
If you make the above checks and there is still no electricity in your house or flat and you have made sure that the breakdown is only in your home, then do not panic. You will need to notify an installer to check your electrical installation.
In this case, it is best to call a qualified electrician to solve the problem as quickly as possible. You can also protect yourself against this type of incident with alternative electricity tariffs provided by Endesa that offer the possibility of including inspections and repairs in the installation.
Breakdowns due to a general power cut
If the electrical breakdown affects other buildings in the area or the whole neighbourhood, it will surely be due to a breakdown in the network. In this case a power cut may be due to a number of causes:
- A scheduled power cut: these are usually part of the schedule for improving and maintaining the network and electricity cables. This is delicate work and the electricity supply needs to be temporarily cut off to ensure the safety of workers. In this case, the distributor has to give at least 48 hours' notice.
- An uncontrolled incident. If you have not been given notice and verified that maintenance is not being performed in your area, it will be an external breakdown for which no one is directly responsible. It may be caused by a fire, which forces the networks to be disconnected for safety reasons; an accident; a tree or a pole falling; damage caused by animals; an incident caused by weather; a breakdown in a network element, or a failure in the supply chain, transmission network or generation plant.
How to protect domestic appliances
You have been told more than once, but it never hurts to actually do it. If there is a strong electrical thunderstorm it is advisable to unplug any appliances that you are not using, since there may be cases of overload in the network and they could suffer unwanted damage.
In fact, the distributors themselves may cut off the power supply in extreme cases until it is safe to turn it back on.
Please remember also that, if a domestic appliance has been damaged by a general electrical breakdown, you can claim it later from the insurance company or through the service you have contracted.