• {{currentSearchSuggestions.title}}
  • {{currentSearchSuggestions.title}}
{{navigationCta.name}}

Única from Endesa: more than a flat rate for electricity and/or gas

Discover much more than a flat rate for electricity and/or gas: Because in addition to having a personalised fixed monthly fee, without permanence and with 100% sustainable energy, you can add the services you need and enjoy the chance to save while taking care of the environment.

Because we are not the same, we are unique.

{{content.stickyTitle}}

{{content.discount}}

{{content.titleBig}} {{content.title}}

{{content.description}}

{{service.name}}
{{content.disclaimer}}

Advantages

Personalised

We calculate a quota designed solely for you, based on your energy consumption history and the services to which you want to sign up.

Always pay the same, with no penalties

Consume the energy you need without penalties at the end of the year and without permanence. Also, if your consumption is efficient, you will pay less.

No complications

Sign up to Única from Endesa in less than 5 minutes and enjoy not having to review your invoices because we will always charge you the same.

Committed to the environment

All the electricity you consume comes from 100% renewable energy sources and the gas is CO2-neutral, with no emissions into the atmosphere.

Learn about our sustainable energy packages

We present you with Única Basic, Única Plus and Única Premium: 3 packages designed to fit the services you need.

Única Basic

Sustainable energy (included)

All 100% renewable electricity and/or CO2-neutral gas you need.

360 Protection and Video Assistance (included)

Includes an energy bill payment protection insurance and a video assistance service for repairing breakdowns.

Reviews (not included)

Annual maintenance of your installation or equipment.

Electricity and gas inspections.

Repairs (not included)

In the event of a repair, a technician will come to your home and travel and the first 3 hours of labour will be free of charge.

Única Plus

Sustainable energy (included)

All 100% renewable electricity and/or CO2-neutral gas you need.

360 Protection and Video Assistance (included)

Includes an energy bill payment protection insurance and a video assistance service for repairing breakdowns.

Inspections (included)

Annual maintenance of your installation or equipment.

Electricity and gas inspections.

Repairs (not included)

In the event of a repair, a technician will come to your home and travel and the first 3 hours of labour will be free of charge.

Única Premium

Sustainable energy (included)

All 100% renewable electricity and/or CO2-neutral gas you need.

360 Protection and Video Assistance (included)

Includes an energy bill payment protection insurance and a video assistance service for repairing breakdowns.

Inspections (included)

Annual maintenance of your installation or equipment.

Electricity and gas inspections.

Repairs (included)

In the event of a repair, a technician will come to your home and travel and the first 3 hours of labour will be free of charge.

And if you consume efficiently, you save

We want to look after you and the planet, so if you are efficient with your electricity and/or gas consumption, you can save by paying less in your next instalment.

Convert your energy savings into discounts on your instalment.

We have an efficiency Challenge Plan prepared for you:

1. You only need to be a customer of Única de Endesa.

2. By email, we will propose personalised challenges that encourage you to reduce your energy expenditure:

  • If you consume less, you pass the challenge and that saving will be reflected in your next instalment (keep in mind that the electricity challenges are quarterly, while the gas challenges are annual).
  • We will help you pass the challenges with efficiency tips and we will tell you how you are doing.

New challenge.

Baseline consumption: 1.539 kWh.

Target consumption: 1.500 kWh.

  • If you do not pass the challenge, you will still pay the same, without any unpleasant surprises or changes in your charge.

What are you waiting for? Start saving and look after the planet!

We offer you light and gas saving tips to help you overcome all your efficiency challenges.

Immediate discount.

New challenge.

Baseline consumption: 1.539 kWh.

Target consumption: 1500 kWh.

Consumption in this challenge: 1.462 kWh.

Discount: 11€.

Signing up is very simple

  1. You give us your address.
  2. We calculate your personalised charge.
  3. You sign up for the package that best suits you. We take care of everything. You will soon be an Endesa customer.

Any questions? We will answer them

Única de Endesa is much more than a flat rate for electricity and/or gas with the following features:

  • It is personalised: we calculate a fixed monthly and personalised fee based on your consumption history and the services you want to contract.
  • You always pay the same, with no penalties: consume all the energy you need without penalties at the end of the year, without permanence.
  • No complications: you can sign up for Única de Endesa in less than 5 minutes. In addition, you can enjoy not having to review your bills because we will always charge you the same.
  • Committed to the environment: all the electricity you consume comes from 100% renewable sources and the gas is free of CO2 emissions to the atmosphere.

And in addition, you can save if you consume efficiently thanks to the Efficiency Challenges Plan that we have prepared for you.

Única from Endesa offers 3 contract packages:

Única Basic:

  • Includes sustainable electricity and/or gas.
  • 360 Protection Service and Video Assistance:
    • An energy bill payment protection service in the event of death, hospitalisation, unemployment or disability.
    • With the video assistance service we will try to solve the fault over the phone. If this is not possible, a technician will come to your home and give you a quote with no obligation.

Única Plus:

  • Includes sustainable electricity and/or gas.
  • Same 360 Protection and Video Assistance service as Única Basic.
  • Inspection Service:
    • Annual maintenance of your installation and/or equipment: we check its condition, operation and safety.
    • Inspection of your electrical installation or air conditioning if the contract is for electricity.
    • Inspection of your gas installation, heating circuit and boiler or heater if the contract is for gas.

Única Premium:

  • Includes sustainable electricity and/or gas.
  • Same 360 Protection and Video Assistance service as Única Basic and Única Plus.
  • Same Electricity and Gas Inspection service as for Única Plus.
    • Inspection of your electrical installation or air conditioning if the contract is for electricity.
    • Inspection of your gas installation, heating circuit and boiler or heater if the contract is for gas.
  • Repair Service:
    • Toll-free telephone number to request operational assistance 24 hours a day, 365 days a year. An Endesa technician will visit your home in less than 3 hours if the malfunction is urgent, or in a maximum of 48 working hours if it is not urgent. In both cases, the call-out fee and the first 3 hours of labour are free
    • Repair of the electrical installation, air conditioning, water heater and electrical appliances if the contract is for electricity. Electrical handyman service is included.
    • Repair of the gas installation, heating circuit and boiler or heater if the contract is for gas.

You can add or cancel services or energy at any time, quickly and easily.

The flat rate concept is clear: a price is agreed and energy can be consumed unlimitedly.

In our country, the term became popular with mobile phone internet connections, and it is clear: you pay and you have all the gigabytes you need. Where, unfortunately, it is not so clear is in the energy sector, in which false flat rates that promise what they are not abound, applying adjustments or inserting clauses for excess consumption: you pay a price, you consume apparently unlimitedly... but at the end of the year they review your case and depending on the result you may have to pay a surcharge. This is not a true flat rate.

Única de Endesa is and behaves like a true flat rate because a personalised price is calculated for you, which is what you are going to pay each month, not one cent more:

  • Without any type of penalty at the end of the year.
  • Without any limit to the consumption of electricity and/or gas.
  • No surprise clauses.

But also, Única de Endesa offers you:

  • A series of services that adapt to your needs.
  • The option to save through an energy efficiency Challenge Plan with which you will not only get discounts on your bills, but also look after the environment.

In most cases, the flat rates offered by other electricity companies usually have consumption limits or adjustments at the end of the year and clauses for excess consumption. With Única de Endesa, you will not have any adjustments or penalties.

Personally, analysing the consumption history of your home. Depending on this analysis and the services you need, we can offer you a personalised fee that meets your real energy consumption needs.

Very important! In order to calculate your quota, we will need you to fill out a simple form in which we will ask you to provide us with your CUPS or your address: this information must be truthful, because we need it to review your consumption history and calculate a monthly price which depends on it.

Única de Endesa is a true flat rate, that is: a personalised price is calculated for you and that will be what you will pay every month. In exchange, you can consume electricity and/or gas unlimitedly. There will be no type of penalty at the end of the year, nor clauses for excess consumption.

You will always pay the same, we wouldn't lie to you.

Every month you will pay the same fixed and personalised fee that you have contracted:

  • No extras, no additional payments.
  • No increases in your bill.
  • No adjustments at the end of the year.

With Única from Endesa you have your second full payment for free, whether you are a new customer or if you are already from Endesa and switch to Única.

To benefit from the promotion you don't have to do anything: we will apply it for you automatically when you sign up for Única.

Just for being a customer of Única de Endesa, we will have a personalised Challenge and Rewards Plan prepared for you.

We will propose these challenges to you by email and will reward efficient energy consumption with a discount on your next instalment, that is:

  • If you consume less energy, you pass the challenge and that saving will be reflected in your next electricity and/or gas instalment (remember that the electricity challenges are quarterly and the gas challenges take place annually).
  • We will help you achieve the challenges with efficiency tips and we will tell you how you are doing as you go.
  • And if you don't pass the challenge, you will still pay the same, without any unwanted surprises or changes to your instalment.

Única de Endesa does not have a monthly or annual consumption limit.

And there are no penalties either: that is, you will not pay more because you have consumed more than what we had estimated in the calculation of your personalised quota.

No. You can choose the package that most interests you at any time and if it doesn't convince you, you can change whenever you want. You have no commitment to stay or penalties if you decide to leave.

No. We will take care of reminding you by mail what your fixed monthly amount is (remember that the payment is monthly, not every two months).

If you are still curious, you can check your invoice in the Customer Area.

We mean several things:

  • That our electrical energy comes entirely from renewable generation sources (wind, solar, hydraulic...) certified by the National Commission of Markets and Competition.
  • That the gas we release into the atmosphere is neutral in emissions CO2.
  • That we promote efficient energy consumption, awarding discounts to those who carry it out.

Endesa offsets the emissions linked with your gas consumption and that of other Unique customers by participating in forestry projects that contribute to the mitigation of climate change and are verified using major national/international standards.

These projects are based on reducing emissions because of the sink effect in forests. They also improve biodiversity and help communities in the countries in which they are implemented, and are in line with the United Nations SDGs. As a result of Endesa’s participation in these projects, CO2 offsetting certificates are obtained that are linked to the consumption of our customers.

You can, but by doing so you will no longer be eligible for the Social Rate.

On the next page you can find more information about the Social Rate.

Conditions

Endesa's Unique Conditions

PDF (0.64MB) Download

General terms and conditions

PDF (0.22MB) Download

Conditions of services

PDF (1.37MB) Download

Digital invoice conditions

PDF (0.09MB) Download

Promotion terms and conditions

PDF (0.45MB) Download

Amazon Prime promotion terms and conditions

PDF (0.52MB) Download

*Promotion valid for new contracts for electricity with Endesa Energía, SA (electricity rates 2.0A, 2.0DHA, 2.1A and 2.1DHA). Consult the bases of the promotion.

By signing this new contract we inform you that, if you meet the requirements to qualify for the Bono Social discounted rate, you will not be able to qualify for it. Nor will you be able to apply for the Small Consumer Voluntary Price (PVPC) tariff. Offer valid only for the Peninsula and Balearic Islands.

advise icon go to the advise Facebook icon go to Facebook Twitter icon go to Twitter Youtube icon go to Youtube Messenger icon go to Messenger Linkedin icon go to Linkedin Instagram icon go to Instagram Shared Link icon Go to the shared link Checkmark Success icon Checkmark Success down arrow icon down arrow close icon close add icon add up arrow icon up arrow oblique arrow icon look obliquely Arrow down icon Arrow down search engine icon search search engine icon search share icon share filter icon filter email icon send mail email icon email phone icon phone fax icon fac print icon print play icon play user icon go to the user section error icon an error has occurred info icon information thumb up icon like thumb up icon like thumb down icon don't like thumb down icon don't like clock icon Clock Lamp icon Lamp List icon List Map icon Go to the map Phone icon Phone Emergency icon Emergency Pause icon Pause Play icon Play Logout icon Sign off