If you prefer to always view the website in English, please click here.

Vulnerable families of Calatayud experience pre-paid electricity for the first time in Spain

Interior of the room illuminated with electric light.
  • Last 31 May, Endesa, Ecodes and the Town Hall of Calatayud signed an agreement that launched a pilot project to incentivise efficient energy consumption in vulnerable families that allows optimising the management of subsidies for pre-paid electricity granted by the town halls.
  • The real operation has already begun, and over 12 months, 18 families of Calatayud will receive a recharge for the amount equivalent to the electricity that has been estimated to equal their consumption.  

The ReluCe Project, sponsored by ECODES, ENDESA and the Town Hall of Calatayud, is now underway. The operation started with the objective of incentivising efficient energy consumption and controlling the expenses of vulnerable families through a pre-paid electricity system. This is the first experience of its kind in Spain.

With this system, the user is informed each week by SMS about the evolution of their balance and the expected need to recharge, if necessary, to reach the end of the month. In this way, the consumer can control the expenses made and adapt their consumption.

When the balance is close to running out, the participants receive a notice on their cell phones, informing them of the need to recharge.  If they do not, they will have no credit left, and their power would be reduced to the level that allows them to cover basic needs, avoiding the supply from being cut off.

The project allows improving the management of electricity expenses in the homes of these families, the planning of the family financial resources, avoiding unexpected expenses and allows knowing the consumption on a weekly basis, in order to be able to implement measures if consumptions are detected above the optimum level in each home.

Prior to the start of operations, the project has optimised the electricity contract of 18 families, by helping them to process the social rebate that they had the right to in their cases, by proposing more appropriate rates and adapting the power contracted.

The Town Hall of Calatayud has an important role both in the support of the participating families and accompanying them, as well as in the communication with them, providing support both to Ecodes and Endesa to carry out the project.

For its part, Ecodes has maintained continuous contact with the families, advising and educating them to better understand their electricity bill, and the habits and measures to achieve an efficient consumption.

Document

Download this press release

PDF (0.35MB) Download
advise icon go to the advise Facebook icon go to Facebook Twitter icon go to Twitter Youtube icon go to Youtube Messenger icon go to Messenger Linkedin icon go to Linkedin Instagram icon go to Instagram Shared Link icon Go to the shared link Checkmark Success icon Checkmark Success down arrow icon down arrow Previous Go to previous Next Go to the next close icon close add icon add up arrow icon up arrow oblique arrow icon look obliquely Arrow down icon Arrow down search engine icon search search engine icon search share icon share filter icon filter email icon send mail email icon email phone icon phone fax icon fac print icon print play icon play user icon go to the user section error icon an error has occurred info icon information thumb up icon like thumb up icon like thumb down icon don't like thumb down icon don't like clock icon Clock Lamp icon Lamp List icon List Map icon Go to the map Phone icon Phone Emergency icon Emergency Pause icon Pause Play icon Play Logout icon Sign off Phone icon Phone
go back icon go back in navigation number 50 icon go to product Tempo Happy 50 Horas calendar icon go to product Tempo Happy Día companies icon go to the business segment gas icon go to gas product catalog rising sun icon go to Tempo Verde-Renewable Energy product home icon go to the household segment 24 hours icon go to One Luz product electricity icon go to Luz's product catalog electricity and gas icon go to the Luz + Gas product catalog moon icon go to product One night light monkey wrench icon go to breakdowns and repairs sun icon go to Tempo Solar product clock icon go to Tempo Happy products 2 hour clock icon go to Tempo Happy 2 Hours product 24 hours icon go to product One Luz number 50 icon go to product Tempo Happy 50 Hours Medium Voltage power line See product catalog with electricity consumption from € 36,000 to € 360,000 / year High Voltage power line See catalog of products with electricity consumption more than € 360,000 / year company icon go to the business segment calendar icon go to product Tempo Happy Day Property management firms icon go to the Property management firms DarkSite icon DarkSite icon light bulb icon See product catalog with electricity consumption less than € 6,000 / year electricity and gas icon go to the Electricity+ Gas Products catalog electricity icon go to the electrical products catalog email icon email contact fax icon fax contact Low Pressure gas icon see catalog of gas products with consumption of less than € 6,000 / year High Pressure gas icon see catalog of gas products with consumption from € 6,000 to € 240,000 / year Medium Pressure gas icon see catalog of gas products with consumption of more than € 240,000 / year gas icon go to gas product catalog Enel icon go to the enel website heater icon heater maintenance service heater maintenance icon go to maintenance service OKGas Heater home icon go to the household segment pressure cooker icon pressure cooker monkey wrench icon go to breakdowns and repairs Medium Voltage power line icon see catalog of electricity products with consumption from € 6,000 to € 36,000 / year moon icon go to product One Night Light sphere icon go to personal website phone icon telephone contact rising sun icon go to Tempo Verde-Renewable Energy product solar panel icon go to photovoltaic solar energy clock icon go to Tempo Happy products black handyman icon with thumb down selected the reaction "I don't like it" little hand icon with thumb down select the reaction "I don't like it" black hand icon with thumb up selected the "like" reaction little hand icon with thumb up select the "like" reaction
Añadir otro equipo eléctrico Lorem ipsum dolor sit amet, consectetur adipisicing elit. Eliminar equipo eléctrico Lorem ipsum dolor sit amet, consectetur adipisicing elit. Aspiradora Lorem ipsum dolor sit amet, consectetur adipisicing elit. Horno Lorem ipsum dolor sit amet, consectetur adipisicing elit. Lavadora Lorem ipsum dolor sit amet, consectetur adipisicing elit. Lavavajillas Lorem ipsum dolor sit amet, consectetur adipisicing elit. Microondas Lorem ipsum dolor sit amet, consectetur adipisicing elit. Plancha Lorem ipsum dolor sit amet, consectetur adipisicing elit. Punto de recarga vehículo eléctrico Lorem ipsum dolor sit amet, consectetur adipisicing elit. Radiador eléctrico Lorem ipsum dolor sit amet, consectetur adipisicing elit. Secadora Lorem ipsum dolor sit amet, consectetur adipisicing elit. Split Aire Acondicionado Lorem ipsum dolor sit amet, consectetur adipisicing elit. Termo Lorem ipsum dolor sit amet, consectetur adipisicing elit. Tostador Lorem ipsum dolor sit amet, consectetur adipisicing elit. Vitrocerámica Lorem ipsum dolor sit amet, consectetur adipisicing elit. Power edit Lorem ipsum dolor sit amet, consectetur adipisicing elit. Map marker Lorem ipsum dolor sit amet, consectetur adipisicing elit.