To understand the reason a payment has been charged to your bank account, enter your Customer Area, click on "Bills" and you will see all the bills that have been issued to you.
You have requested a greater power rating than your distributor allows. You will probably need a new report. This link contains more information.
Take a minute to find the product that best suits you:
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Comparison of Electricity and Gas Tariffs
You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions about your consumption habits and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.