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For customers

We helped with and successfully met the energy needs of households, self-employed people and businesses during the COVID-19 pandemic.

Endesa with you

Endesa's commercial offices reopen after temporary closure

You can now request an appointment for our offices and service points. After the temporary closure due to the COVID-19 state of emergency, the ‘new normality’ has finally arrived.

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All the things you can do with Endesa from home

Get the best from your energy without leaving home. With Endesa you can receive bills, track your consumption and get answers to questions without leaving home. Customer services at your disposal at all times.

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We attended to your urgent breakdowns during the state of emergency

We care about your health. During the COVID-19 emergency we continued to provide repair services for gas installations, boilers, electrical breakdowns and essential supplies, such as those for hospitals.

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Assistance for the self-employed, SMEs and companies

Due to the state of emergency declared because of COVID-19, we implemented extraordinary measures to help the self-employed, SMEs and companies.

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No supply cuts were made to residential or self-employed customers during the state of emergency

At Endesa, we did not stop working to ensure your electricity supply during the state of emergency due to COVID-19, and we have successfully done so.

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