(*) Prices with taxes and with a 10% discount applied to consumption for 1 year for switching to Endesa. The price will include the electricity tax (5,11269632% or the minimum amount of €0.5/MWh or €1/MWh, as applicable). VAT will be added to the total in accordance with the law (21%), IGIC (Canary Islands: 0% or 3%, and 7% as applicable) or IPSI (Ceuta and Melilla: 4% or 1% as applicable). The regulated cost associated with the social tariff funding mechanism will be added: Fixed cost per customer (supply) of €0,024688/day (Mainland Spain and Balearic Islands: €0,031400/day; Canary Islands: €0,025950/day including tax for power ratings below 10 kW and domestic customers, and for all other cases, €0,0267292/day including tax; Ceuta and Melilla: €0,02621023/day; All of the above amounts include taxes applicable as of the effective date of these prices).

(*) Prices include tax and with a 10% discount applied to the variable charge (consumption). Valid for new gas contracts with Endesa Energía. The price includes the hydrocarbons tax only on the mainland and the Balearic Islands (€0,00234/kWh); VAT on the mainland and the Balearic Islands (21%); IGIC in the Canary Islands (0%, 3% and 7% as applicable); IPSI in Ceuta and Melilla (4% and 1% as applicable). Offer valid for new contracts with Endesa Energía. This offer is not valid for Ceuta and Melilla.

The best electricity tariff for your home will depend on your consumption profile: how much electricity you use, your contracted capacity, the times of day you use the most power, and whether you prefer to pay the same price all day or take advantage of the cheapest hours. Before signing up, it is a good idea to compare the price per kWh, the capacity charge, the duration of any discounts, commitment periods, and the services included.

That will depend on your consumption habits. A stable-price tariff might interest you if you prefer to pay the same price for energy throughout the day. A time-of-use tariff can help you save if you are able to concentrate your consumption during the most economical time bands. 

The price stability commitment guarantees that your base price will be maintained for 2 years. However, this price may be adjusted if CPI variations are applied or if there are upward or downward modifications to regulated components outside the supplier's control.

The price may be updated on 1 January of each year with the value of the real CPI (last general year-on-year Consumer Price Index officially published at the time of the update), as well as by the variations suffered by the current regulated components applicable to electricity and gas supplies, and with any possible new changes that may be approved by regulation.

In the case of an update based on the CPI, the year-on-year CPI for November will be used, as published on the National Statistics Institute website. The update will be made by adding the result of multiplying the CPI by the previous prices to the existing prices.

If any changes, either upward or downward, are made to the regulated components, these will be passed on to the customer. These types of changes are regulated and are entirely beyond Endesa's control. They apply equally across the Spanish national territory and to every provider.

Additionally, the price may be reviewed after one year from the contract date. If there are any changes, we will notify you one month in advance. Remember that you can terminate the contract without penalty, as well as switch to another Endesa tariff or to any other company at any time.

Before signing up for an electricity tariff, carefully check the price per kWh, the cost of the contracted capacity, whether there are cheaper time bands, how long the discounts last, and if there is a commitment period.

With a stable tariff, the price of energy is the same throughout the day. With a time-of-use tariff, the price changes depending on the time band. This option can be worthwhile if you can shift part of your consumption – such as running the washing machine, dishwasher, or charging an electric vehicle – to the most economical hours.

Yes. If you already have electricity at home, changing your tariff or energy supplier will not interrupt your supply. The distribution company remains responsible for ensuring electricity reaches your home. What changes is the supplier and the terms of your contract.

To sign up for an electricity tariff, you will normally need the account holder's details, their DNI or NIE, the supply address, a bank account, and the CUPS code. Having a recent bill handy can help you find these details and check your contracted capacity, your consumption, and your current tariff.

The CUPS is the code that identifies your electricity supply point. It is unique to each home or commercial premises and is usually required to sign up for a new tariff, change companies, or manage your electricity account. You can find it on a previous electricity bill.

Changing your tariff means modifying the terms of an electricity supply that is already active. On the other hand, setting up a new supply involves activating a connection that is not currently running – for example, in a new build or a property where the electricity was previously disconnected.

If the property already has an active electricity supply, the standard procedure is to change the account holder details and select the tariff you want to sign up for. If there is no active electricity supply, you will first need to request a new supply connection and then sign up for the tariff that best matches your consumption.

It depends on the tariff. Before signing up, check whether a commitment period applies.

If you have a social bonus, you should not sign up for this tariff or this promotion, as you would lose it.

This offer is available only to new customers signing up for Luz 24h Online + Endesa Gas and Fibre (via Orange) under the following promotion:

• 20% discount on electricity consumption + 20% discount on the variable gas charge for the first year (10% for 1 year and 10% indefinitely)
• €200 in PARA TI programme points for signing up to the Luz 24h tariff + the Endesa Gas tariff + Orange Fibra 300. See the promotion’s Terms and Conditions.

With Endesa’s free and exclusive loyalty programme for customers, you can:

• Earn points with every bill you pay.
• Redeem them for direct discounts on future electricity or gas bills.
• Enter exclusive prize draws and take advantage of promotions from partner companies.

Yes, numbers beginning with 400 are used for sales calls, so that you can recognise them more easily and know who is calling you.
 

You may also receive calls from Endesa on numbers that do not begin with 400, relating to your contracts, administrative matters, customer service or issues.

No. Numbers beginning with 400 can only make calls, not receive them. Therefore, if you try to call one of these numbers back, you won’t be able to get through.
 

If you need to speak to us, you can do so via our usual channels. You’ll find all our telephone numbers and contact details in our Customer Service section.

By signing this new contract we inform you that, if you meet the requirements to qualify for the Bono Social discounted rate, you will not be able to qualify for it. Nor will you be able to apply for the Small Consumer Voluntary Price (PVPC) tariff.