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Endesa’s Madrid Offices

Welcome to our Madrid offices located at C/ Ortega y Gasset 26 (on the corner of C/ Núñez de Balboa). We look forward to welcoming you to a space specially designed with you in mind.

What are the new offices like?

There is a spacious and comfortable waiting room, customer care area and several multi-purpose spaces, all designed to familiarise you with all our products, advise you and help you with your energy-related decisions.

Contact us

Address and opening hours

C/ Ortega y Gasset, 26 (Madrid, Spain)

Monday to Friday from 7:00 a.m. to 7:00 p.m.

Video customer care service

We can see and talk to each other without you having to leave home.

Pre-arranged appointment

No need to queue. You can make an appointment and come at the time that suits you best.


Monday to Friday from 9:00 a.m. to 7:00 p.m: 680 270 158.

Outside opening hours: 800 76 09 09.

Our services

Discover everything you can do at our new offices.

The best rate for you

We’ll help you find the tariff that best suits your needs.

The ideal power

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Clear information

We explain each aspect of your bill and how you can receive it by email.

Have you moved?

We change the details of both your contract and the bill for your new home.

Quick solutions

You can use our eService to check, print or pay your bills by card, and to know what documentation you need to sign up.

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