Waybox charger + public charging: the perfect combo for saving on your EV charging

Through the Endesa On Your Way app, you can locate and filter public charging points by power, availability, and connector type. The app also lets you reserve, start, and pay for your charging sessions directly from your phone.

Endesa’s network includes over 6,300 charging points, with more than 760 ultra-fast chargers strategically located along main highways for long-distance travel. Also, 40% of the points are fast chargers, distributed across cities, roads, and key locations such as supermarkets, car parks, and shopping centres —making recharging easier in your daily routine.

The price of charging at an Endesa public points depends on your electricity tariff, charging power, and time of day. You can find all the details in the Endesa On Your Way app.

Endesa offers an exclusive discount for customers on the 3-Period Light tariff, allowing up to 20% off the standard pay-per-use public charging tariff.

If you combine your Waybox charger installation with the 3-Period Light tariff, you can enjoy a 40% discount during off-peak hours at home and keep the 20% discount on public charging, maximising your savings whether you charge at home or on the go.

Yes. To use Endesa’s public charging network, it’s highly recommended to use the Endesa On Your Way app. This app centralises all the tools needed to manage your charging sessions quickly and securely:

• Locate your charger on the interactive map and check availability in real time.
• View access hours and prices for each charging point before you go.
• Apply advanced filters (power, connector type, operational status, etc.) to find the best charger for your needs.
• Reserve a connector for 15 minutes and get directions for the fastest route.
• Set up your electric vehicle profile and add multiple cars to your virtual garage for a personalised experience.
• Manage one or more tariff plans from your account and apply exclusive discounts (e.g., the  3-Period Light tariff with a 40% discount on off-peak consumption when you install a charger).
• Start or stop charging directly from the app, even if you haven’t signed up —or use a physical charging card for added convenience.
• Monitor kilometres charged, energy used, and battery level in real time.
• Receive notifications about charging status, completion, or any incidents.
• Review your past charging sessions to track your usage and expenses.
• Access the app from your smartphone or your car’s infotainment system to plan routes and find nearby stations easily.
• Request assistance directly through the app if you experience any issues during charging.

With these features, the app not only simplifies access to Endesa’s public charging network but also helps optimise your time and costs when charging your EV.

Download and log in to the app:

• Download it from Google Play or the App Store.
• Log in with your credentials or enable biometric data (fingerprint or Face ID) for faster, more secure access.

Find and select a charging point:

• Use the map to locate available chargers.
• Filter by power, availability, connector type, or location (city, highway, supermarkets, etc.).
• Select your desired charging point and reserve it to ensure availability.

Set up your vehicle and preferences (optional but recommended):

• Add your electric vehicles to your in-app garage.
• Select your primary vehicle so the system remembers its features.
• Choose your preferred session units (minutes, kilometres, or kWh).
• Set your preferred app language for convenience.

Start and monitor your charging session:

• When you arrive to the reserved point, start/stop charging via the app or with a physical charging card (optional).
• Monitor power, energy used, and total cost in real time from your phone.

Finish, pay, and review your history:

• Stop charging via the app once complete.
• Payment is processed automatically based on your associated tariff.
• Review your past sessions to monitor consumption.
• If any issue arises, request support directly from the app.

If you have an Endesa Waybox home charger and the 3-Period Light electricity tariff for your EV, you’ll be eligible for special discounts on public charging.

We’ll contact you by email and provide a code that you’ll need to link to your account. Once activated, the discount will automatically apply when using the Endesa On Your Way app or your linked charging card. This way, whenever you start a session at an Endesa public charger, the system recognises your contract and applies the corresponding reduced tariff.

It includes what's necessary for a standard charger installation, with a limit of 70 metres of cabling, a maximum of 5 concrete core drillings, power balancing, and the Electrical Installation Certificate (CIE). The price also covers an antenna and the antenna installation in areas with low coverage, if needed.

The following items are excluded and will be quoted and invoiced directly by the installer:

• Installation exceeding 70 metres.
• More than 5 concrete core drillings.
• New power supply request.

Civil works:

• Trenching
• Drilling through structural slabs between floors requiring special drilling tools (e.g. concrete drilling machines).
• Chasing brick or other types of walls.
• Work at heights (above 4 metres).
• Masonry, plumbing, cosmetic or painting work.

Power balancing is a feature that enables you to charge your electric vehicle without tripping your home’s circuit breakers due to other appliances running at the same time. Your WayBox automatically adjusts the charging power to stay within your contracted power limit. To enable this feature, a special device called WayMeter must be installed at your power meter.

Example: If your contracted power is 6 kW and your household is consuming 1 kW, the WayBox will charge at 5 kW. If household consumption increases to 3 kW, the WayBox will reduce charging power to 3 kW accordingly.

To install an electric vehicle charging point, a 230/400 VAC power supply with grounding must be available, along with a general control and safety panel, and a metering device.

If there is no existing electricity supply point, you must request a new one from the local electricity supply company. To do this, you need to contact the supplier responsible for your area.

Each supplier defines its own procedure to follow. Once you have submitted the request, the supplier will send you the quote. Usually, no major electrical grid upgrades will be necessary, so you will only need to cover the costs of the new connection, which for a power capacity of 9.2 kW is approximately €350 plus VAT. However, sometimes the supplier may need to carry out additional work, for which they will provide a separate estimate. You can then decide whether to proceed or not.

If, after the purchase process is finalised, the installer visits your home and determines that installing a charging point is not feasible due to technical reasons beyond the buyer’s control, the order will be cancelled and any amount already paid for the installation of the charging point will be refunded.

If there is no 3G/4G mobile or Wi-Fi signal where you install your WayBox, you will not be able to use the app to control the unit or monitor your charging. Our technician will check the signal coverage and install an antenna if needed. If coverage is still insufficient even with an antenna, the WayBox will be set up in the most suitable mode to ensure proper functioning—either Connect & Charge, Unlock to Charge, or using only the RFID card.

According to Law 49/1960, of 21 July, on Horizontal Property, Article 17, point 5: ‘The installation of an electric vehicle charging point for private use in the building’s parking area, provided it is located in an individual parking space, will only require prior notification to the homeowners’ association.

The cost of the installation and the electricity consumed shall be paid entirely by the interested party or parties.’ Therefore, you only need to inform your homeowners’ association and/or property manager that a charging unit will be installed in the parking space.

If this procedure is required, Endesa X will provide a template letter.

If you are renting your car’s parking space, you too can install a charging unit, but first of all you must ask the owner of the space for permission. We recommend that you obtain written and signed authorisation from the owner, to avoid problems later on. This authorisation can also be attached to the notification of the installation we mentioned previously.

If this procedure is required, Endesa X will provide a template letter.

If your parking space is held under a concession agreement and the concessionaire has established a specific protocol, you must comply with the provisions of that protocol. For example, this is the case of residents of Madrid whose parking spaces are a municipal concession. 

However, if the concessionaire has not established a specific protocol, it is sufficient to notify the concessionaire as stated in Article 17, point 5 of Law 49/1960, of 21 July, on Horizontal Property. 

If this procedure is required, Endesa X will provide a template letter.

Although payment details are collected at the time of purchase, the customer will not be charged until after the installation of the equipment has been completed.

Find out all about the new Auto+ Plan here: https://www.endesa.com/es/movilidad-electrica/gestion-ayudas-plan-auto-plus.