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Information about data processors

Services where personal data of Endesa customers may be processed.

SERVICE

CONTRACT, BILLING AND COLLECTION SERVICES

CALL CENTRE AND DIGITAL CHANNELS

SERVICE POINTS

GENERAL PUBLIC TASK FORCE

Postal, Distribution and Messaging Services

TELESALES, GENERAL PUBLIC

PERFORMANCE AGENCY

CONTRACT, BILLING, COLLECTION AND CALL CENTRE SERVICES, PORTUGAL

GOOGLE SERVICES

CLAIMS AND ACTIVATION SERVICE

Legal and Recovery Activities Services

SALES OFFICES

Customer Service

Back-Office and Administrative Services

Energy maintenance and repair services, sale and installation of energy equipment

Advertising and Communication Services

Computer Services

ENDESA Group companies providing services where personal data is processed.

COMPANY

SERVICE

ENDESA ENERGÍA, S.A.U.

SERVICE POINTS, GENERAL PUBLIC TASK FORCE, TELESALES GENERAL PUBLIC, PERFORMANCE AGENCY, GOOGLE SERVICES, CALL CENTRE AND DIGITAL CHANNELS, SALES OFFICES, CLAIMS AND ACTIVATION SERVICE.

ENDESA OPERACIONES Y SERVICIOS COMERCIALES (EOSC)

CONTRACT, BILLING AND COLLECTION SERVICES, SERVICE POINTS, POSTAL SERVICE, CALL CENTRE AND DIGITAL CHANNELS, COURT RECOVERY, CLAIMS AND ACTIVATION SERVICE, SALES OFFICES.

Services provided from outside the EU and country of service.

SERVICE

COUNTRY

CALL CENTRE AND TELEPHONE SALES AND DIGITAL CHANNELS

COLOMBIA

CALL CENTRE AND TELEPHONE SALES AND DIGITAL CHANNELS

PERU