Welcome to your Endesa Sales Office in Madrid. This is our space dedicated to give you a face-to-face and personalised service about your electricity bills and gas bills, helping you to save money and enjoy peace of mind. We also advise you on the best energy saving and efficiency solutions to transform the way you use energy in your home or business: Solar panels, electric mobility and much more. At your Endesa Office in Madrid we want you to feel right at home.
Our offers
Embrace your fifties and save money!
Introducing the new Tu Casa 50 rate.
Enjoy 50% off your 50 hours of highest electricity consumption.
The electricity proce you pay will be free from market fluctuations.
No minimum duration
Try it. If you are not convinced, you can change your tariff (or company) with no penalities.
The best tariff
We recommend you the tariff that best suits your consumption.
Schedule an appointment with our experts
Advice
In person or remotely, on tariffs and energy efficiency, so you can save on your gas and electricity bills.
Help
Covering common tasks like registrations, withdrawals, contracts, etc.
Solution
Any problems relating to gas, electricity or your installations.
Protection
Skip the crowds and waiting times with our face-to-face appointment or video service option.
Frequently asked questions
How can I find the nearest Endesa office?
You can use our search tool to find the closest one. Just enter your address or allow geolocation to see the available options.
What services are available?
ou can complete tasks like:
● Setting up new electricity and gas contracts.
● Changing power capacity.
● Changing the account holder.
● Getting advice.
● Managing incidents.
● Paying bills.
At Endesa we are here to help you. Find your nearest office
Do I need to make an appointment first?
It is not always necessary, but we do recommend booking an appointment in advance to ensure faster, more efficient attention. You can book this at your preferred office directly using “Make an appointment”.
How can I check business hours?
Each office has its own business hours. The search tool will give you up-to-date information on opening and closing times.
What documents do I need to take to my appointment with Endesa?
You may need your identity document, contract number, last bill or any other related document depending on what you want to do.