Annual overhaul, repair of gas installations and repair of boilers and heating circuits.
The package includes an initial diagnosis of your gas installation and heating system (boiler, hydraulic circuit and radiators), an annual service to anticipate possible breakdowns that could increase your energy consumption. OKGas keeps the installation safe, extends equipment life and on average reduces breakdowns by 2/3, thus optimising gas consumption and, with it, the amount of your bill.
Whenever your heater breaks down, you can contact the OKGas technical department and a technician will visit your home in less than 3 hours to repair the breakdown (travel and the first 3 hours labour are free). Customers of OKGas have access to a free telephone number to request assistance, operational 24 hours 365 days a year: 900 85 86 85. Unlimited number of repairs.
OKGas enables you to comply with the regulations in force (R.D. 919/2006) and Thermal Installations in Buildings (R.D. 1027/2007), which by law require a biennial service of gas installations and equipment. In addition, the OKGas includes the cost of the Mandatory Periodic Inspection of the gas installation every 5 years which is obligatory, as long as you have also contracted the gas with Endesa Energía.
Other packages only cover the boiler and not the gas installation, or only cover maintenance and not repairs. OKGas takes care of everything.
OKGas covers the cost of the Mandatory Periodic Inspection valued at approximately €60.
You can pay for OKGas in convenient instalments with your gas bill and with a 20% discount for the first 2 years.
You have a professional of the Endesa Networkendorsed by rigorous quality controlswho will repair any breakdowns that occur, in addition to flexibility in arranging the visit. Plus, the number of repairs is unlimited.
Any costs of travel and the first 3 hours of labour on each visit are avoided, (parts are to be paid by the Customer, if a repair of the gas installation or boiler-heating equipment, hydraulic circuit or the radiators is necessary). In exceptional circumstances, in which the repair time exceeds 3 hours, we undertake to provide a free prior quotation.
Endesa exhaustively controls the quality criteria as well as the deadlines established for undertaking the work. In addition, random calls are also made regarding the operations carried out as well as satisfaction surveys, in which Customers usually give excellent ratings above 8 points out of 10.