The package includes a biennial service of your gas installation and boiler, to anticipate possible breakdowns that could increase your energy consumption. OKGas Boiler keeps the installation safe, extends equipment life and on average reduces breakdowns by 2/3, thus optimising gas consumption and, with it, the amount of your bill.
Whenever your boiler breaks down, you can contact the OKGas Boiler technical department and a technician will visit your home in less than 3 hours to repair the breakdown (the travel and the first 3 hours labour are free). Customers of OKGas Boiler have access to a free telephone number to request assistance, operational 24 hours 365 days a year: 900 85 86 85. Unlimited number of repairs.
OKGas Boiler enables you to comply with the regulations in force (R.D. 919/2006) and Thermal Installations in Buildings (R.D. 1027/2007), which by law require a biennial revision of gas installations and equipment. In addition, the OKGas Boiler package includes the cost of the Mandatory Periodic Inspection of the gas installation every 5 years which is obligatory, as long as you have also contracted the gas with Endesa Energía.
Other packages only cover the boiler and not the gas installation, or only cover maintenance and not repairs. OKGas Boiler takes care of everything.
OKGas Boiler covers the cost of the Mandatory Periodic Inspectionvalued at approximately €60.
You can pay for OKGas Boiler in convenient gas bill instalments and with a 50% discount during the first year.
You have a professional of the Endesa Networkendorsed by rigorous quality controlswho will repair any breakdowns that occur, in addition to flexibility in arranging the visit. Plus, the number of repairs is unlimited.
Any costs of travel or the first 3 hours of labour on each visit are also avoided (parts are to be paid by the Customer, in case a repair of the gas installation or boiler is necessary). In exceptional circumstances, in which the repair time exceeds 3 hours, we undertake to provide a free prior quotation.
Endesa exhaustively controls adherence to quality criteria and to the deadlines set for undertaking the work. In addition, random calls are also made regarding the operations carried out as well as satisfaction surveys, in which Customers usually give excellent ratings above 8 points out of 10.