Tariff One Luz + Gas + OKLuz Assist

Bringing electricity and gas together with our One Luz + Gas + OKLuz Assist tariff, making your life easier by combining your electricity and gas supplies, hassle free.

Furthermore, with the OKLuz Assist repair service, you will have unlimited access to the repair service for your home's electrical installation and an electrical appliance repair service.

Advantages

Simplify your admin

Combine the two energy consumptions (light and gas) easily and with the best 100% online rate.

Single price

You won't have to worry about what the time is when you want to use your appliances.

Save forever

Sign up now and get one month free electricity consumption every year forever.

Digital bill

You will receive all your bills by email as soon as they are emitted. Much faster than the postman.

Attention 24h

Free telephone assistance: 900 85 86 85. 24 hours a day, 365 days a year.

Repairs and breakdowns

The repair service includes a household appliance repair service once per year and two 3-hour services for electrical work (light bulbs, plugs, etc.).

Online discount

2 months of free electricity consumption the first year and 1 month for the rest of the years and a 20% discount on the electrical repair service, for two years.

If you are already an Endesa customer, we have a special offer for you.

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Switch to Endesa and get €120 + 20% discount on the service for 2 years

One Luz

Peak hour power term €/kW Off-peak power term €/kW Energy term
2,815472 €/kW 0,378113 €/kW 0,173941 €/kWh

One Gas

I have gas heating Fixed term Variable term
No 4,95 €/month 0,064860 €/kWh
Yes 8,75 €/month 0,056490 €/kWh

OKLuz Assist

Discount for 2 years Price for the first 2 years
20% 4,08 €/month

The prices do not include taxes. Prices including taxes: we must add the electricity tax (5.11269632%) or the tax on hydrocarbons (gas: €0.00234/kWh); and to the resulting amount, VAT is applied (10% for homes with power ≤ 10 kW if the circumstances provided for in RDL 12/2021 occur; for all other cases, 21%). VAT should be replaced by the corresponding indirect tax, the IGIC in the Canary Islands (0% for consumption in homes with power ≤ 10kW, rest 3%) IPSI in Ceuta and Melilla (1%).

Frequently Asked Questions

The One Endesa rate is a new way of understanding your energy contract, in which you will have a single price for all the energy you consume and a single price for power, you will be able to do everything you need through the Internet. You can always enjoy a competitive price, and not only during the first year. We offer you Endesa’s best online price.

  • One is a 100% online rate, which you can use to sort out all your administrative tasks quickly and easily, 24 hours a day, on the "Customer Area" section within the online office or by downloading our mobile application.
  • You can contract only what you need, without the obligation of contracting an additional service but with the possibility of contracting it if you wish.
  • You will receive an email indicating the date and the link through which you will be able to access your electronic invoice when it becomes available.
  • With easy and simple contracting, without costs and without interruptions in your supply.
  • One rate for ALL customers, new and existing ones.

On this rate:

  • You'll enjoy Endesa's best online price.
  • You will be able to carry out all your administrative tasks 100% online.

Whenever you have a breakdown, whatever it is, you can contact the OKLuz Assist technical department and an emergency electrician will visit your home in less than 3 hours if the fault is urgent, or within a maximum of 48 working hours if the fault is not urgent - in both cases, travel and the first 3 hours of labour are free of charge - OKLuz Assist customers have a free telephone number to request assistance, which is operational 24 hours 365 days a year: 900 85 86 85.

The number of electrical installation repairs is unlimited. Plus, every yearOKLuz Assist includes a repair of an electric water boiler, a repair of a domestic appliance (washing machine, dryer, refrigerator, freezer, dishwasher, extractor hood, oven, ceramic hob or electric cooker) and two maintenance jobs by an electrician of three hours each: electrical installation work (lamps, wall and ceiling lights, halogens in false plaster ceilings) and replacements (switches, plugs, bells, luminaires, e.g., bulbs, halogens, etc.).

OKLuz Assist includes repairs to your home’s electrical installation, your domestic appliances and the electric water boileras well as the services of an electrician for small installations and replacements.

You can pay for OKLuz Assist in convenient electricity bill instalments and with a 20% discount for the first 2 years.

You have a professional of the Endesa Networkendorsed by rigorous quality controlswho will repair any breakdowns that occur, in addition to flexibility in arranging the visit.

Any costs for travel or the first 3 hours of labour on each breakdown are also avoided (parts are to be paid by the Customer, in case a repair is necessary). In exceptional circumstances, in which the repair time exceeds 3 hours, we undertake to provide a free prior quotation.

Endesa exhaustively controls adherence to quality criteria as well as to the set deadlines for undertaking the work. In addition, random calls are also made regarding the operations carried out as well as satisfaction surveys, in which Customers usually give excellent ratings above 8 points out of 10.

The most common breakdowns are those related to the electrical box, light switches and plugs.

If you have no electricity at home, or none going to the fridge socketand there is not a problem with the distributor, an OKLuz Assist technician will visit your home in less than 3 hours.

Prices with taxes (*)

VAT % Peak hour power term €/kW and month Off-peak power term €/kW and month T. Energía €/kWh
10% 3,25536 €/kW and month 0,437189 €/kW and month 0,201117 €/kWh
21 % 3,580896 €/kW and month 0,480908 €/kW and month 0,221229 €/kWh

(*) Prices include Electricity Tax (5.11269632%) and VAT (10% for supplies with power ≤ 10kW if the circumstances contemplated in RDL 12/2021 apply, rest 21%) has been added to the resulting total. VAT should be replaced by the corresponding indirect tax, the IGIC in the Canary Islands (0% for consumption in homes with power ≤ 10kW, rest 3%) IPSI in Ceuta and Melilla (1%).

Prices with taxes (*)

Tariff group Fixed term €/month Variable term €/kWh
3.1P 5,989500 €/month 0,078481 €/kWh
3.2P 10,587500 €/month 0,068353 €/kWh

(*) Prices include VAT (21%) and do not include Hydrocarbon Tax (gas: 0.00234€/kWh). VAT should be replaced by the corresponding indirect tax, IGIC in the Canary Islands (3%) IPSI in Ceuta and Melilla (1%).

There is a minimum duration requirement of one year.

For gas there are two tariff groups (3.1 and 3.2) depending on your annual gas consumption (measured in kWh).

  • For the gas tariff 3.1, the incentive for signing up is €15.
  • For the gas tariff 3.2, the incentive is €50.

If you check your bill it will detail which tariff group you have contracted, so you will know how much you get by changing your gas contract to Endesa. Tariff 3.1 is for annual consumption of less than 5,000 kWh and tariff 3.2 is for a consumption of between 5,000 and 50,000 kWh per year.

Conditions

Terms of business

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General conditions of services

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One Luz + Gas + OKLuz Assist Tariff

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Conditions digital bill

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Specific conditions for registering for fotofactura

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Electricity and Gas Subscriptions promotion terms and conditions

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*Promotion valid until 30 September 2021. Incentive for new customers of Endesa Energía, S.A.U., calculated for the electricity 2.0TD and gas 3.2 access tariffs. Consult terms and conditions.

By signing this new contract we inform you that, if you meet the requirements to qualify for the Bono Social discounted rate, you will not be able to qualify for it. Nor will you be able to apply for the Small Consumer Voluntary Price (PVPC) tariff.

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