If you prefer to always view the website in English, please click here.

Tariff One Luz + Gas + OKLuz Assist

Bringing electricity and gas together with our One Luz + Gas + OKLuz Assist tariff, making your life easier by combining your electricity and gas supplies, hassle free.

Furthermore, with the OKLuz Assist repair service, you will have unlimited access to the repair service for your home's electrical installation and an electrical appliance repair service.

Advantages

Simplify your admin

Combine the two energy consumptions (light and gas) easily and with the best 100% online rate.

Single price

You won't have to worry about what the time is when you want to use your appliances.

Save forever

Sign up now and get one month free electricity consumption every year forever.

Digital bill

You will receive all your bills by email as soon as they are emitted. Much faster than the postman.

Attention 24h

Free telephone assistance: 900 85 86 85. 24 hours a day, 365 days a year.

Repairs and breakdowns

The repair service includes a household appliance repair service once per year and two 3-hour services for electrical work (light bulbs, plugs, etc.).

Online discount

2 months of free electricity consumption the first year and 1 month for the rest of the years and a 20% discount on the electrical repair service, for one year.

If you are already an Endesa customer, we have a special offer for you.

{{content.phone.title}}

{{content.phone.text}}

{{content.phone.phoneText}}

{{content.form.title}}

{{content.form.text}}

{{content.form.errors.required}}

{{content.form.errors.phone}}

{{content.form.errors.server}}

{{content.form.success.title}}

{{content.form.success.message}} {{model.phone}}

{{content.cta.title}}

{{content.cta.text}}

2 months of free electricity consumption the first year and 1 month for the rest of the years
+ 20% discount on the service for 1 year

One Luz

Peak hour power term €/kW Off-peak power term €/kW Energy term
2,821801 €/kW 0,666442 €/kW 0,231353 €/kWh

One Gas

I have gas heating Fixed term Variable term
No - RL1 6,15 €/month 0,134750 €/kWh
Yes - RL2 11,1 €/month 0,131100 €/kWh

OKLuz Assist

Discount for 1 year First year price
20% 4,08 €/month

The prices do not include taxes. Prices including taxes: You have to add the Electricity Tax (0.5%) or the hydrocarbons tax (gas: €0.00234/kWh) and VAT has to be added to the amount resulting from the above (21% or 10% as applicable). VAT should be replaced by the corresponding indirect tax, the IGIC (Canary Islands: 0% or 3%, and 7% as appropriate) IPSI (Ceuta and Melilla: 4% and 1% as applicable). OKLuz Assist prices include VAT.

Frequently Asked Questions

Prices with taxes (*)

VAT % Peak hour power term €/kW and month Off-peak power term €/kW and month T. Energía €/kWh
10% 3,119501 €/kW and month 0,736752 €/kW and month 0,255761 €/kWh
21 % 3,431451 €/kW and month 0,810427 €/kW and month 0,281337 €/kWh

(*) Prices include the Electricity Tax (0.5%) and VAT is applied to the amount resulting from the above (21% or 10% as applicable). VAT should be replaced by the corresponding indirect tax, the IGIC (Canary Islands: 0% or 3%, and 7% as appropriate) IPSI (Ceuta and Melilla: 4% and 1% as applicable).

Prices with taxes (*)

Tariff group Fixed term €/month Variable term €/kWh
RL1 7,441500 €/month 0,163048 €/kWh
RL2 13,431000 €/month 0,158631 €/kWh
RL3 26,015000 €/month 0,157421 €/kWh

(*) Prices include VAT (21%) and do not include Hydrocarbon Tax (gas: 0.00234€/kWh). VAT should be replaced by the corresponding indirect tax, IGIC in the Canary Islands (3%) IPSI in Ceuta and Melilla (1%).

Whenever you have a breakdown, whatever it is, you can contact the OKLuz Assist technical department and an emergency electrician will visit your home in less than 3 hours if the fault is urgent, or within a maximum of 48 working hours if the fault is not urgent - in both cases, travel and the first 3 hours of labour are free of charge -. OKLuz Assist customers have a free telephone number to request assistance, which is operational 24 hours 365 days a year: 900 85 86 85.

The number of electrical installation repairs is unlimited. Plus, every yearOKLuz Assist includes a repair of an electric water boiler, a repair of a domestic appliance (washing machine, dryer, refrigerator, freezer, dishwasher, extractor hood, oven, ceramic hob or electric cooker) and two maintenance jobs by an electrician of three hours each: electrical installation work (lamps, wall and ceiling lights, halogens in false plaster ceilings) and replacements (switches, plugs, bells, luminaires, e.g., bulbs, halogens, etc.).

OKLuz Assist includes repairs to your home’s electrical installation, your domestic appliances and the electric water boileras well as the services of an electrician for small installations and replacements.

You can pay for OKLuz Assist in convenient electricity bill instalments and with a 20% discount for the first year.

You have a professional of the Endesa Networkendorsed by rigorous quality controlswho will repair any breakdowns that occur, in addition to flexibility in arranging the visit.

Any costs for travel or the first 3 hours of labour on each breakdown are also avoided (parts are to be paid by the Customer, in case a repair is necessary). In exceptional circumstances, in which the repair time exceeds 3 hours, we undertake to provide a free prior quotation.

Endesa exhaustively controls adherence to quality criteria as well as to the set deadlines for undertaking the work. In addition, random calls are also made regarding the operations carried out as well as satisfaction surveys, in which Customers usually give excellent ratings above 8 points out of 10.

The most common breakdowns are those related to the electrical box, light switches and plugs.

If you have no electricity at home, or none going to the fridge socketand there is not a problem with the distributor, an OKLuz Assist technician will visit your home in less than 3 hours.

There is no minimum duration for the One Luz + Gas + OKLuz Assist tariff, but if you take advantage of the promotion for 2 month's free electricity consumption per year there is a minimum duration of 1 year.

A One Luz + Gas + OKLuz Assist tariff contract has a duration of one year and is automatically renewable.

The price may be updated on 1 January each year by the value of the actual CPI (last General Year-on-Year Consumer Price Index officially published at the time of the update), as well as for variations in the current regulated components that apply to electricity and gas supplies, and with possible new changes that may be approved by regulation.

In case of updating with the value of the CPI, the year-on-year CPI for November, published on the website of the National Institute of Statistics (https://www.ine.es/) will be used. The update will be made by adding to the previous prices the result of multiplying the CPI by those prices. For more information, the year-on-year CPI for November 2021 was 5,5%, the year-on-year CPI for November 2020 was -0.8% and the year-on-year CPI for November 2019 was 0.4%.

Any changes in the regulated components applicable in the contract (upwards or downwards) will be transferred to the customer. These modifications are regulated, they are totally beyond Endesa's control and apply equally throughout Spain and to all companies.

The price may also be reviewed one year after contracting. If there were any changes, we would let you know one month in advance. Always remember that at any time you can terminate the contract or contract another tariff from Endesa or any other company without penalty.

Conditions

Terms of business

PDF (0.17MB) Download

General conditions of services

PDF (0.75MB) Download

One Luz + Gas + OKLuz Assist Tariff

PDF (0.86MB) Download

Conditions digital bill

PDF (0.09MB) Download

Specific conditions for registering for fotofactura

PDF (0.07MB) Download

2 months free every year promotion terms and conditions

PDF (0.18MB) Download

*Promotion valid until June 29th, 2022, for new electricity contracts with Endesa Energía, S.A. and access tariffs 2.0TD. The free term free refers to the energy term (consumption). Check the terms and conditions for the promotion.

By signing this new contract we inform you that, if you meet the requirements to qualify for the Bono Social discounted rate, you will not be able to qualify for it. Nor will you be able to apply for the Small Consumer Voluntary Price (PVPC) tariff.

advise icon go to the advise Facebook icon go to Facebook Twitter icon go to Twitter Youtube icon go to Youtube Messenger icon go to Messenger Linkedin icon go to Linkedin Instagram icon go to Instagram Shared Link icon Go to the shared link Checkmark Success icon Checkmark Success down arrow icon down arrow Previous Go to previous Next Go to the next close icon close add icon add up arrow icon up arrow oblique arrow icon look obliquely Arrow down icon Arrow down search engine icon search search engine icon search share icon share filter icon filter email icon send mail email icon email phone icon phone fax icon fac print icon print play icon play user icon go to the user section error icon an error has occurred info icon information thumb up icon like thumb up icon like thumb down icon don't like thumb down icon don't like clock icon Clock Lamp icon Lamp List icon List Map icon Go to the map Phone icon Phone Emergency icon Emergency Pause icon Pause Play icon Play Logout icon Sign off Phone icon Phone