Tariff One Luz + OKLuz Assist

With the One Luz + OKLuz Assist tariff, you benefit from a single price for your electricity. You will benefit from an unlimited repair service for your home's electrical installation and a domestic appliance repair service once a year.

Furthermore, the One Luz + OKLuz Assist tariff includes:

Permanent support, 24 hours a day, 365 days a year. A repair service that includes two handyman services per year, lasting two hours each, for electrical installation work (light bulbs, wall lamps, etc.) and replacement work (you won't have to worry about changing plugs, switches or bulbs any more).

Don't know who to call when the power goes out?

Enjoy Endesa's 24-hour breakdown service and fix any breakdown or power outage.

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Advantages of the One Luz + OKLuz Assist tariff

Urgent breakdown repair service in less than 3 hours

We will arrive at your home in less than 3 hours to repair urgent breakdowns.

Attention 24h

Permanent assistance: 24 hours a day, 365 days a year.

Save forever

Sign up now and get one month's free electricity consumption every year forever.

Extras included

Call-out and 3 hours of labour for each repair included.

Digital bill

You will receive all your bills by email as soon as they are emitted. Much faster than the postman.

If you are already an Endesa customer, we have a special offer for you.

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Frequently Asked Questions

Prices with taxes (*)

VAT % Peak hour power term €/kW and month Off-peak power term €/kW and month T. Energía €/kWh
10% 3,25536 €/kW and month 0,437189 €/kW and month 0,201117 €/kWh
21 % 3,580896 €/kW and month 0,480908 €/kW and month 0,221229 €/kWh

(*) Prices include Electricity Tax (5.11269632%) and VAT (10% for supplies with power ≤ 10kW if the circumstances contemplated in RDL 12/2021 apply, rest 21%) has been added to the resulting total. VAT should be replaced by the corresponding indirect tax, the IGIC in the Canary Islands (0% for consumption in homes with power ≤ 10kW, rest 3%) IPSI in Ceuta and Melilla (1%).

The One Endesa Tariff represents a new way of understanding your energy contract, providing you with a single price for all the energy you consume and a single price for contracted capacity, allowing you to make all arrangements online thanks to Endesa's online service. The One Tariff provides you with a competitive price forever, not just during the first year. We offer you Endesa's best online price.

  • The One Tariff is a 100% online tariff, meaning you can make all arrangements quickly and easily, 24 hours a day, in the "Customer Area" section of the website or by downloading our mobile app. Save time with Endesa's online service.
  •  You can arrange just what you need, without being forced to take out an additional service but with the option to arrange one if you wish.
  • You'll receive an email indicating the date and link for accessing your e-invoice when it is available.
  • Arranging the tariff is simple and easy, there are no extra costs and no downtime in your supply. Streamline your efforts with Endesa's online service arrangement.
  • A tariff for ALL customers, old and new.
  • You will enjoy Endesa’s best online price.
  • You will be able to carry out all your processes entirely online.

OKLuz Assist is Endesa's repair and handyman service for mixing any electrical problems you may have in the home. A 24-hour, 365-day-a-year service that includes unlimited repairs to your home's electrical installation and one home appliance repair service each year.

Whenever you have a fault, you can contact the OKLuz Assist technical service and an emergency electrician will come to your home in less than 3 hours if the fault is urgent, or within a maximum of 48 business hours if the fault is not urgent - in both cases, the travel time and the first 3 hours of labour are free - OKLuz Assist customers have access to a free telephone support number, available 24 hours a day, 365 days a year: 900 85 86 85.

The number of electrical system repairs is unlimited. In addition, once a year, OK Luz Assist includes a repair on a electric hot-water heater, major electrical appliance (washer, dryer, refrigerator, freezer, dishwasher, cooker hood, oven, cooker or stove) and two 3-hour electrical handyman services: installation of electrical devices (lighting fixtures, wall and ceiling fittings, halogen lights in suspended plaster ceilings) and replacements (switches, wall sockets, buzzers, lights, bulbs, halogen lights, etc.).

The most common are those related with the electric panel, light switches and plugs.

If you do not have any electric light at home, or you have no power in the socket for the refrigerator, and not it's an power-cut on the part of the electricity distributor, an OKLuz Assist technician will visit your home in less than 3 hours.

There is a minimum duration requirement of one year.

Conditions 

Terms of business

PDF (0.3MB) Download

General conditions of services

PDF (0.97MB) Download

Conditions One Luz Tariff 2.0TD

PDF (0.55MB) Download

Conditions OKLuz Assist

PDF (0.2MB) Download

Specific conditions for registering for fotofactura

PDF (0.07MB) Download

Conditions digital bill

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Electricity and Gas Subscriptions promotion terms and conditions

PDF (0.14MB) Download

*Promotion valid until 30 September 2021. Incentive for new customers of Endesa Energía, S.A.U., calculated for the electricity 2.0TD access tariff. Consult terms and conditions.

By signing this new contract we inform you that, if you meet the requirements to qualify for the Bono Social discounted rate, you will not be able to qualify for it. Nor will you be able to apply for the Small Consumer Voluntary Price (PVPC) tariff.

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