Our commitment

Endesa’s subsidiary in Brazil, Coelce, has received the Ibero-American 2012 Quality Award bestowed by the Ibero-American Foundation for Quality Management for its excellent management.This award was founded to recognise management excellence at companies on the international stage, promote the development of Latin American companies, encourage self-assessment and customer satisfaction and to disseminate the best practices of the winning companies.

Endesa has been awarded the CRC Gold Award for best sales operation in 2011 by the Spanish Association of Experts in Customer Contact Centres, which considered that it has the best practices and processes in its Customer Relations Centres in the outgoing phone sales category. Endesa's Telesales Channel for the General Public has been developed in conjunction with Digitex, a strategic supplier for this type of service, with which it presented a joint candidacy. This is the second time Endesa has claimed an award in this category.

The European Union recognises Twenergy as a collaborative initiative against climate change. Twenergy has been selected and recognised by the European Union as a good practice contributing to the 20/20/20 goals against climate change as part of the Sustainable Energy Europe Campaign. This Campaign showcases activities and projects dedicated to energy efficiency and renewable energy solutions in Europe and is in line with the EU's desire to visualise a large table showing separate efforts made to promote this change. It is specifically aimed at disseminating best practices in sustainable energy technologies, creating alliances and inspiring new ideas and actions.

The Ministry of Health, Social Policy and Equality has recognised Endesa's commitment to equality. The Ministry of Health, Social Policy and Equality has awarded Endesa the "Equality in the Workplace" seal, which recognises organisations that are deeply committed to gender equality.

Endesa Brazil companies received five distinctions in Brazil's electricity sector for the results of its occupational health and safety programmes. One of the most important of these was the award from Dupont in Latin America.

In Peru, Edelnor has been recognised by the Electricity Sector Regulator for its risk prevention programme for third parties.

Tiepolo Prize 2012. The Chairman of Endesa, Borja Prado Eulate, has been awarded the Tiepolo 2012 for his contribution to the development of trade and economic relations between Italy and Spain. This prize is awarded jointly by the Chambers of Commerce of Madrid and Italian for Spain.

Capital magazine awarded Endesa one of its Capital Madrid Awards for its work on the CENIT VERDE project. This project is financed by the Ministry of Science and Innovation's Cenit (Strategic National Technical Research Consortiums) programme, which promotes technological research into introducing electric vehicles into the Spanish market.

Endesa has been awarded the Innovation and Social Commitment Seres Award by the "Paper Mill" project, a program that combines work in the environment with the integration of women heads of households in the Muña reservoir environment in Colombia.

Endesa and the Don Bosco National Award. Endesa's collaboration with the Don Bosco National Awards for Technological Innovation and Research represents many aspects of its Sustainability Strategy. This collaboration enables the Company to maintain close relations with the Salesians of Don Bosco institution, which is a magnificent example of commitment to society in the more than 130 countries where it is involved in educational activities.