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Coelce, an Endesa distribution company in Brazil, company of the year for service quality 

7/4/2012  Madrid 

• Brazil’s National Energy Agency chose Coelce from the 63 companies assessed because of the low frequency and duration of power interruptions per unit of consumption.

Endesa’s Brazilian electricity distribution subsidiary Coelce has won an award for having the highest service quality of any electricity distributor in the country in the annual league table prepared by Aneel (Agencia Nacional de Energía Eléctrica – the National Electric Energy Agency). This league table was prepared for the first time in 2011, with Coelce being chosen from among the 63 companies analysed.

The league table was based on assessment of the Global Continuity Performance (GCP) indicator, which compares limits for a number of parameters set by Aneel. This measures the duration and frequency of interruptions to supply per unit of consumption over a particular time period ranging from one month to one year.

Aneel’s league table provides an incentive for distribution companies to continuously improve service quality. The regulatory body also believes that this league table helps to improve transparency in continuity of supply indicators, encouraging the whole of society to get involved in the process. The league table incorporates the latest and best international practices whilst taking into account the realities of the market in Brazil.

Endesa in Brazil

The Endesa Group’s investments in Brazil are grouped together in the Endesa Brasil holding company, which accounts for 31.4% of Endesa’s EBITDA in Latin America.  The company’s total headcount in the country is 2,764 and it owns generation, transmission and distribution assets.

In the generation business, Endesa holds a 99.61% stake in the Cachoeira Dourada hydro plant (665 MW capacity) and a 100% stake in the Fortaleza combined-cycle plant (322 MW capacity).

In the transmission business, Endesa controls CIEN, which manages two 500 km interconnection power lines between Argentina and Brazil with a total interconnection capacity of 2,100 MW.

In the distribution segment, Endesa manages Ampla and Coelce in which it has controlling interests of 99.64% and 58.87%, respectively. Ampla distributes energy to over 2.6 million customers in Rio de Janeiro state and Coelce, which is listed on the Sao Paulo stock exchange, sells electricity to over 3.2 million customers in the state of Ceará.